VISWANATH T M
Bangalore
Summary
ERP Functional Consultant with 9+ years of experience in ERP implementation, ERP administration, business process optimization, MIS reporting, workflow automation, and operational support within the education sector. Experienced in managing ERP modules across Admissions, Finance, Academics, Attendance, Student Records, and Administrative Operations. Strong expertise in requirement gathering, UAT coordination, data governance, stakeholder management, vendor coordination, SOP documentation, and user training. Proven ability to improve operational efficiency, streamline workflows, enhance ERP adoption, and deliver actionable business insights through structured reporting and analytics.
Overview
11
11
years of professional experience
Work History
Academic Operations Associate
Ryan Edunation
Bangalore, Karnataka
05.2025 - Current
- Coordinated examination operations and scheduling activities for 1,000+ students across multiple academic batches and semester sessions.
- Managed end-to-end academic administration workflows, ensuring 100% on-time execution of examination and compliance activities.
- Collaborated with 5+ cross-functional departments to streamline examination processes and improve student coordination efficiency.
- Maintained and validated 10,000+ academic and operational records with high accuracy and compliance standards.
- Improved workflow coordination efficiency by reducing administrative delays by 20% through process tracking and operational follow-ups.
- Coordinated examination logistics, scheduling, and compliance monitoring activities across multiple departments and academic sessions.
- Managed administrative workflows supporting simultaneous semester operations and academic execution planning for large student groups.
- Partnered with faculty, administration, and operations teams to ensure smooth execution of daily academic activities and examination schedules.
- Supported operational improvement initiatives that enhanced process coordination and reduced manual follow-up efforts by 15–20%.
- Streamlined operational processes, reducing turnaround time for academic approvals and reporting activities by 25%.
- Collaborated with cross-functional teams to improve service delivery efficiency and maintain high student satisfaction levels.
- Oversaw daily academic operations, ensuring completion of critical activities within deadlines and compliance requirements.
- Resolved 50+ student and operational queries weekly, minimizing escalations and improving response turnaround time.
- Coordinated logistics and scheduling for educational programs involving multiple batches, faculty members, and academic stakeholders.
- Supported ERP-based academic operations and reporting activities for 100+ internal users across departments.
- Assisted in preparing weekly and monthly MIS reports to support management decision-making and operational tracking.
- Automated routine reporting and scheduling activities using ERP tools, reducing manual effort by 30%.
- Ensured accuracy and compliance in examination documentation, helping maintain smooth audit and verification processes.
- Monitored examination schedules and operational timelines to support seamless semester execution without major disruptions.
- Handled academic coordination activities across admissions, attendance, examinations, and administrative operations.
ERP Executive
Presidency School
Bangalore, Karnataka
08.2024 - 04.2025
- Supported ERP operations for 500+ students and administrative users across academic and finance workflows.
- Generated 20+ monthly MIS reports covering admissions, fee collections, attendance, and operational performance metrics.
- Reduced manual approval tracking time by streamlining ERP workflow configurations and automated reporting processes.
- Coordinated resolution of 30+ ERP support issues per month in collaboration with vendors and internal teams.
- Improved process compliance by conducting ERP training sessions for 50+ staff members across departments.
- Assisted in maintaining 95%+ data accuracy through validation checks and master data governance practices.
- Monitored daily ERP transactions and operational activities to ensure uninterrupted academic and administrative processes.
- Collaborated with leadership teams to provide operational dashboards supporting faster decision-making.
- Managed ERP operations across Admissions, Finance, Academics, and Student Records modules supporting institutional operations.
- Configured workflows, approval hierarchies, and process automation rules to improve operational efficiency and reduce manual tasks.
- Generated structured MIS reports and operational dashboards for leadership review and business decision-making.
- Collaborated with ERP vendors for upgrades, enhancements, issue resolution, and functional support activities.
- Conducted ERP user training sessions to improve adoption, compliance, and process standardization across departments.
- Supported data validation and governance activities to maintain ERP data accuracy and reporting reliability.
- Directed strategic initiatives to enhance student engagement and academic performance.
- Collaborated with faculty to develop and implement curriculum improvements aligned with educational standards.
Senior ERP Executive
Vibgyor High
Bangalore, Karnataka
10.2015 - 07.2024
- Managed ERP functional operations supporting 1,000+ students and administrative staff across academic and operational departments.
- Led ERP implementation, configuration, and support for Admissions, Academics, Attendance, Examination, and Finance modules.
- Supported 100+ end users by resolving ERP issues, providing workflow guidance, and improving system usability.
- Automated ERP-based data extraction and reporting processes, reducing manual reporting effort and improving reporting accuracy.
- Generated weekly and monthly MIS dashboards for management to monitor academic, operational, and financial performance.
- Improved operational efficiency through workflow optimization, process standardization, and system adoption initiatives.
- Maintained high data accuracy through audit checks, validation controls, and master data governance practices.
- Coordinated ERP upgrades, patch deployments, testing, and vendor communication with minimal operational disruption.
- Conducted ERP training sessions for academic coordinators, administrators, and operations teams to improve user adoption.
- Created SOPs and process documentation to standardize ERP usage and improve cross-department collaboration.
- Streamlined fee management, admissions tracking, attendance monitoring, and examination workflows through ERP enhancements.
- Collaborated with stakeholders to gather business requirements and implement effective ERP workflow solutions.
- Monitored ERP support tickets and coordinated with technical teams to ensure faster issue resolution and service continuity.
- Analyzed operational processes and implemented policy improvements to enhance administrative effectiveness.
- Led initiatives to improve curriculum delivery and student engagement through operational and system-driven enhancements.
Education
Bachelor of Science - Computer Applications Development
Institute of Management And Engineering
New Delhi06-2015
Skills
- ERP Functional Consulting
- ERP Implementation
- ERP Support & Administration
- MIS Reporting & Dashboarding
- Business Process Optimization
- Workflow Configuration
- User Acceptance Testing (UAT)
- Requirement Gathering
- Master Data Management
- Data Validation & Governance
- Vendor Coordination
- Stakeholder Management
Languages
English
Telugu
Kannada
Hindi
Tamil
Personal Information
Title: ERP FUNCTIONAL CONSULTANT
Ats Optimization Keywords
- ERP Functional Consultant
- ERP Executive
- ERP Administration
- ERP Implementation
- ERP Support
- MIS Reporting
- Dashboard Reporting
- Workflow Optimization
- Requirement Gathering
- UAT
- Business Process Improvement
- Functional Support
- Stakeholder Coordination
- Vendor Management
- Data Governance
- SOP Documentation
- Change Management
- Process Automation
- Operational Excellence
Timeline
Academic Operations Associate
Ryan Edunation
05.2025 - Current
ERP Executive
Presidency School
08.2024 - 04.2025
Senior ERP Executive
Vibgyor High
10.2015 - 07.2024
Bachelor of Science - Computer Applications Development
Institute of Management And Engineering