Vivek Chilhate

• Ensure punctual store opening and adherence to all operational processes.
• Optimize staff utilization for efficient operations and foster team development and engagement.
• Currently handling team of 40 People Team with Role of Senior store Manager
• Prioritize customer satisfaction, convenience, and uphold high service standards for enhanced customer experience.
• Maintain asset integrity, prevent losses through diligent monitoring, and implement strategies to minimize pilferage and stock-outs.
• Effectively manage inventory levels to meet demand and strategically plan manpower to support operational needs.
• Collaborate with category and supply chain teams for seamless operations, ensuring alignment with organizational objectives and strategies.

• Completed point of sale opening and closing procedures.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Managed inventory control, cash control and store opening and closing procedures.
• Introduced new methods, practices and systems to reduce turnaround time.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Promoted professional growth and facilitated talent development of each associate to drive performance excellence.

Started as MT in August 2019