Vivek Chilhate
SENIOR CHEIF DELIGHT OFFICER
Dhar
Summary
Objective
• Growth-oriented expertise in Retail Operations within the food industry
• Presently excelling as a Senior Store Manager at Rebel Foods Pvt Ltd ., showcasing steadfast dedication and utilizing 4.7 years of expertise within the organization since August 2019 .
• Hands-on expertise in managing the store operations and routine functionalities, handling the team operations, mentoring and motivating, training and development .
• Demonstrated expertise in team management, on-time deliverance, innovative problem-solving, and achieving targets, coupled with proficient inventory management skills at Rebel Foods Pvt Ltd.
.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
SENIOR CHIEF DELIGHT OFFICER
REBEL FOODS PVT LMT
2022.04 - Current
- Ensure punctual store opening and adherence to all operational processes.
- Optimize staff utilization for efficient operations and foster team development and engagement.
- Currently handling team of 40 People Team with Role of Senior store Manager
- Prioritize customer satisfaction, convenience, and uphold high service standards for enhanced customer experience.
- Maintain asset integrity, prevent losses through diligent monitoring, and implement strategies to minimize pilferage and stock-outs.
- Effectively manage inventory levels to meet demand and strategically plan manpower to support operational needs.
- Collaborate with category and supply chain teams for seamless operations, ensuring alignment with organizational objectives and strategies.
Store Manager
CDO
2021.04 - 2022.03
- Completed point of sale opening and closing procedures.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed inventory control, cash control and store opening and closing procedures.
- Introduced new methods, practices and systems to reduce turnaround time.
Assistant Store Manager
ACDO
2020.03 - 2021.03
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
MT
MANAGEMENT TRAINEE
2019.08 - 2020.03
Started as MT in August 2019
Industrial Trainee
Radission Hotel
2017.11 - 2018.04
Education
High School Diploma -
ST FRANCIS HIGH SECONDARY SCHOOL
PITHAMPUR DHAR 2016.04 - 2019.04
Bsc (H&HA) - BSC (H&HM)
IHM BHOPAL
BHOPAL 2016.03 - 2019.04
Skills
Order management
Accomplishments
- Exceeded monthly store sales goals 3 months in a row.
- HIGHEST TOPLINE IN OND QTR 2021.
- Created record of top 4.60 S+Z Rating in pan india,and won golden and silver rating improvement category.
Timeline
SENIOR CHIEF DELIGHT OFFICER
REBEL FOODS PVT LMT
2022.04 - Current
Store Manager
CDO
2021.04 - 2022.03
Assistant Store Manager
ACDO
2020.03 - 2021.03
MT
MANAGEMENT TRAINEE
2019.08 - 2020.03
Industrial Trainee
Radission Hotel
2017.11 - 2018.04
High School Diploma -
ST FRANCIS HIGH SECONDARY SCHOOL
2016.04 - 2019.04
Bsc (H&HA) - BSC (H&HM)
IHM BHOPAL
2016.03 - 2019.04
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