Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vivek K

IBM License Compliance Manager
Chennai

Summary

ITIL and IAITAM Certified IT Asset Management Professional with 13+ years of comprehensive experience managing enterprise hardware and software asset portfolios. Proven track record of IBM License Management delivering $50M+ in cost savings and risk avoidance across major technology vendors, specializing in ELP preparation, license compliance management, and strategic audit leadership for IBM, Red Hat, VMware, SAP, Oracle, Microsoft, and Adobe environments. Distinguished by exceptional vendor relationship management and complex technology transition expertise, including successful IBM audit coordination, enterprise-wide license co-terming initiatives, and seamless management of critical transitions such as the VMware-Broadcom acquisition and Red Hat datacenter migrations. Advanced technical proficiency encompasses Flexera platform administration, ILMT management, Flexera Management, ServiceNow development, and SaaS integration projects with end-to-end SAM lifecycle ownership and IT configuration management expertise.

Overview

14
14
years of professional experience
3
3
Certifications
1
1
Language

Work History

Senior Analyst

Owens and Minor
06.2024 - Current
  • Working as an IBM, Redhat, VMware and SAP License Compliance Manager and ITAM Consultant for Flexera and ServiceNow
  • Preparing ELP for IBM licenses and Circulating to the Application Owners before renewal.
  • Expert in preparing ELPs and managing license compliance for other publishers, Red Hat,VMware & SAP
  • Extended support for Oracle, Microsoft, and Adobe license compliance.
  • Cost Avoidance in IBM Licensing: Identified $15M+ in compliance risks and implemented mitigation strategies through stakeholder collaboration and infrastructure optimization.
  • Cost Savings in IBM Licensing – Delivered $20M+ savings through trade-up licenses, multi-year renewals, maintenance reductions, product edition optimization, not utilized & Edition changes.
  • ILMT Management: Managing the dashboard and reports and Fixing ILMT agent errors.
  • Vendor Negotiations: Successfully co-termed all IBM licenses under unified renewal agreement dates for streamlined management.
  • IBM Audit Leadership: Served as single point of contact for IBM audits, managing and sharing documentation and meeting all audit timelines.
  • IBM Passport Advantage Management: Administer multiple PPA sites with diverse licensing agreements, including user access provisioning, role assignments, and site-wide license compliance oversight.
  • RedHat License Management & Optimization: Led datacenter migration project for Red Hat licensing optimization, managed portal access provisioning, and served as primary access owner for Red Hat customer portal administration.
  • VMware License Management & Transition: Managed VMware licensing during Broadcom acquisition transition, including license model changes, remote site deployments, and datacenter infrastructure updates and served as primary access owner for Broadcom portal.
  • SAP License compliance and Analytics: Administered user licenses (Professional, Limited Professional, and Developer), monitored revenue-based license metrics, and collaborated with security teams to export SAP system HTML reports and Consolidate with SAP CLAW tool for consumption analysis and compliance dashboards.
  • SaaS Integration: Part of Microsoft and Adobe SaaS projects with Flexera Tool integration and monitoring.
  • Flexera Administration: Managed device/license discovery, SAM settings, error resolution, and new metric implementations.
  • Reporting & Analytics: Managing IBM and Redhat reports in Flexera and ILMT Audit Snapshot reports and creating customize KPI’s metric and Operational SR dashboards on ServiceNow platform.
  • ServiceNow Development: Collaborated on software catalog implementations, workflow modifications, and API integrations.
  • Documentation Expertise: Developed comprehensive process documentation and managed complete SAM lifecycle processes

Technical Specialist

Hexaware Technologies
05.2023 - 06.2024
  • Worked as IBM Licensing Specialist for Toyota Financial Services account (Client)
  • Owning the IBM License Compliance Management
  • Identifying the types of Common risks/Agent Errors and fixing in ILMT & BigFix Inventory and providing Value added inputs.
  • Monthly Analysis – IBM Compliance Management Program.
  • ILMT Exceptions/Implementations &IBM - ELP (effective license position)
  • Highlighting the high risks and potential audit findings.]
  • Fixing gaps IBM PVU Overrides, PVU Out of Date Inventory & IBM Unknown region
  • Managing the applications and tool administration for Flexera & ILMT.
  • Working on fixlets to resolve the ILMT agent errors for IBM sub-capacity licensing.
  • Upgrading the patch sets and versions for Flexera, Data platform and ILMT.
  • Preparing reconciliation reports for discrepancy and exceptions list not covering in tool database.
  • Prepared all activities steps document and SOP for complete HAM & SAM life cycle document.
  • Working for the CIS Asset Management practice team.

Senior Consultant

TE Connectivity
10.2021 - 05.2023
  • Worked as ServiceNow ITAM Consultant
  • Asset Compliance – Asset risks will be identified through the ServiceNow Dashboard and issues will be mapped and resolved for respective products.
  • Focusing and identifying top products issues in ServiceNow and optimizing to give Value-added inputs.
  • Part of license cost provider and approve for new build server or Migration request in environment Ex: (SQL DB & Oracle DB)
  • Ownership for tracking Oracle licenses No-LMS, IBM Licenses Non-Compliance.
  • Making SAM ELP reports for respective publishers and making sure Non-Compliance for all software products and tracked with the help of Discovery & Asset management tools.
  • Mitigating the Non-compliance software products through risks identified.
  • Worked for Audit to keep the asset data in good accuracy and up to date to avoid penalization for some products.
  • Socializing the SAM process meetings monthly to all region team members/end users

Ast.Consultant

Tata Consultancy Services
04.2021 - 10.2021
  • Worked as member in Practice Team
  • Managing the HAM & SAM organization assets in ServiceNow through their life cycle.
  • Working on asset Data feed auto population through set/modify business rule and transform Map in ServiceNow.
  • Working on Asset Life cycle process on ServiceNow Catalogs
  • Working on ServiceNow Integrations with CMDB-ITAM related. (SCCM, Ivanti, Scalepad, Parkplace, Airwave, DC Track, API- Dell, Lenovo & Cisco)
  • Expertise on ServiceNow reporting.
  • Part of ServiceNow Story sprint call / Scrum meeting from Asset perspective
  • Working on PC ordering process in ServiceNow

Infra.Technology Specialist

Cognizant Technologies
07.2019 - 03.2021
  • Worked as dedicated specialist for Pearson account (Client/Customer)
  • License Categorization for all new products & existing products in the environment and Create license records in ServiceNow through SR requests.
  • Handled complete ownership for Global Technology Procurement Life Cycle (ServiceNow Software Request → Placing the Order to respective Vendor (SHI)→ Creating Purchase Order →Received Item → Providing License Certificate & Software Install Link to Deskside Installation Team → Closing the request from SAM Perspective)
  • Handled individually to Create PR and PO number in Coupa (Procurement Tool)
  • Decommission Process and retagging the devices in License Dashboard to avoid non-compliance.
  • Monthly software entitlements have been uploaded to the License Dashboard to maintain the ELP for software compliance.

Consultant

Wipro Technologies
11.2017 - 07.2019
  • Worked as Consultant for Maersk OIL &GAS and NiSource Project (Clients/Customer) Lead Administrator in HW & SW (SAM Compliance Manager) in ITAM Practice team.
  • Travelled to Denmark (Maersk OIL & GAS) for a business trip regarding of ITAM Workshop
  • Owning Individually the IBM compliance management activity for CIS (Cloud Infrastructure Services) accounts.
  • Preparing the 63-product list, Compliance report, KPI & Risk Register. Tracking &submitting all financial savings that arise from Optimization or Compliance activities.
  • Licensing cost involvement for all new build and existing servers in the environment.
  • Tracking Oracle, No-LMS report and business application alignment for Non-Compliance.
  • Making SAM ELP reports for respective clients and making sure Non-Compliance for all software products (Microsoft, Oracle, IBM, Adobe etc...) tracked with the help of Discovery & Asset management tools.
  • Focused on Software Assurance & Value-Added Engagements.
  • Tracking all the Technical In scope HW & SW Servers Assets, Application CIs, Application Infrastructure CI’s, Business Service CI’s and Database/Instance CIs prioritize based on request and audits are performed for hardware/software assets.
  • Revenue Generation – Monthly billing v/s CMDB.

IT Operations Analyst

Accenture Services Private Limited
01.2012 - 09.2017
  • Maintained a database of all IT assets (HAM & SAM) including desktops, laptops, servers and switches, Routers etc. and managed the asset tracking using Flex Net Manager Suit Software and updated relationship details.
  • Specially handled FNMS, BMC Remedy, SRM, AST tools& Service now from domain perspective
  • Handled the yearly Audits like ISO, HSSA from Asset perspective.
  • Mapped change, release, and problem numbers to respective CI's
  • Strictly adhered to the SLA given by the company to clients and projects
  • Maintained the DHS (Definitive Hardware Stores) and updated IT assets in ITSM Tool (BMC Remedy Migrated to Service Now)
  • Coordinated with the development team for implementing new tools for configuration management process.
  • Worked closely with the logistics team for shifting STPI & SEZ bonded IT assets to different parts of the country and interacted with vendors pertaining to shipments of received materials.

Education

Bachelor's degree - computer science

SRM College

master's degree - business administration - Operations Management

Symbiosis University

Skills

  • IT Asset & Configuration Management (SAM, HAM & CMDB)
  • SAM Compliance Manager
  • IBM License Compliance Manager
  • Redhat, VMware, SAP & Oracle License Management
  • IT Sourcing/Procurement
  • Specially handled/hands-on tools: Flexera, ServiceNow, BIGFIX & ILMT, SNOW, Eracent, Lansweeper, License Dashboard, Ariba & Coupa from IT Asset management & Procurement domain perspective

Certification

ITIL Certified – IT

Timeline

Senior Analyst

Owens and Minor
06.2024 - Current

Technical Specialist

Hexaware Technologies
05.2023 - 06.2024

Senior Consultant

TE Connectivity
10.2021 - 05.2023

Ast.Consultant

Tata Consultancy Services
04.2021 - 10.2021

Infra.Technology Specialist

Cognizant Technologies
07.2019 - 03.2021

Consultant

Wipro Technologies
11.2017 - 07.2019

IT Operations Analyst

Accenture Services Private Limited
01.2012 - 09.2017

master's degree - business administration - Operations Management

Symbiosis University

Bachelor's degree - computer science

SRM College

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Vivek KIBM License Compliance Manager