Dedicated and results-driven IT professional with over 3 years of experience in development of backend systems, and deployment roles.Participated in troubleshooting and debugging activities, Adept at resolving tickets and managing incidents within the ServiceNow platform. Skilled in leveraging data analysis tools such as Power BI and Excel to provide valuable insights. Possesses a solid foundation in SQL for database querying and manipulation. Committed to contributing to the success of a stable and forward-thinking company while seeking opportunities for professional growth.