Vivek Kumar Pandey
Varanasi
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
12
12
years of professional experience
Work History
Team Leader
Shri Kashi Vishwanath Temple Trust
Varanasi
12.2018 - Current
- Cultivated relationships with devotees through support, information, and guidance.
- Greeted temple devotees at helpdesk to provide immediate assistance.
- Identified required poojas for devotees to enhance spiritual engagement.
- Sent monthly thank-you notes and general updates to donors.
- Mailed prasadam weekly to yearly abhishekam sponsors.
- Updated yearly website calendar prior to each new year.
- Collaborated with senior management on strategy development and execution planning.
- Communicated financial results and key performance indicators to direct reports.
Senior Fashion Associate
U.S. POLO ASSN.
Bangalore
07.2016 - 05.2018
- Managed sales opportunities by implementing commercial principles and optimizing visual merchandising.
Relationship Officer
HDFC LTD.
09.2015 - 06.2016
- Delivered engaging presentations on Home Loan products to prospective clients.
- Developed and implemented marketing strategies that significantly increased company growth.
- Managed creative content for promotional packages aimed at Home Loan customers.
- Strategized work schedules to meet or exceed established sales targets.
- Coordinated efforts with Home Loan administration, attorneys, and clients for seamless operations.
- Analyzed federal guidelines and recommended updates to Mortgage Product Development Department.
Sales Advisor
DLF Pvt. Ltd.
Bangalore
12.2012 - 08.2013
- Ensured alignment with service style principles to meet customer needs and expectations.
- Initiated service offer improvements based on thorough reviews.
- Maximized staffing efficiency to maintain resource availability in key areas.
- Managed sales opportunities and risks through precise implementation of commercial principles.
- Leveraged systems and information to drive effective sales performance.
- Minimized shrinkage levels by training teams on merchandise handling techniques.
- Utilized SAP for accurate stock information management.
- Led team development through motivation and constructive feedback.
Education
MBA&PGPBM - Marketing, Retail
University of Mysore
01.2013
BA - Sociology
Veer Bahadur Singh Purvanchal University
Jaunpur01.2011
Skills
- MS Office and Windows
- Chip-level hardware
- Software development
- Networking engineering
- Database management
- Documentation expertise
Achievements And Extracurricular Activities
Knowledge about SAP 01, Participated in Business Quiz event of EXHIBIT 2012, Played Cricket at School and College level tournament., Won prize in skit performance in college., Award for participation in cultural program., Participated in adventure learning program conducted in Bangalore.
Languages
Hindi, English
Projects
A detailed study on CONSUMER PERCEPTION & FUTURE POTENTIAL FOR TATA MAGIC & TATA ACE in Tata Motors, 2012, The idea behind the study was to analysis small commercial vehicles of TATA and access the customer perception and taking their opinion for the vehicle and updating to database.
Career Conspectus
A dynamic professional with over 10 years of experience in Retail Industry and financial sales. Outstanding Operational & customer service experience in Shri Kashi Vishwanath Temple Trust, Arvind Lifestyle Brands Ltd.(U.S. Polo Assn.), HDFC Sales., DLF Pvt. Ltd. (ELC). Exposure in various Retail process areas through DLF Pvt. Ltd. And Arvind Lifestyle Brands Ltd. Demonstrated quick learning and applying, ability to constantly surpass goals and meet objectives and targets, thereby achieving regular appreciation from management. Positive attitude, able to go above and beyond customer satisfaction. Skilled in problem resolution, Time and Asset Management, and Team leadership. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess flexible & detail-oriented attitude.
Personal Information
- Father's Name: Mr. Ashok Pandey
- Date of Birth: 09/08/91
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Team Leader
Shri Kashi Vishwanath Temple Trust
12.2018 - Current
Senior Fashion Associate
U.S. POLO ASSN.
07.2016 - 05.2018
Relationship Officer
HDFC LTD.
09.2015 - 06.2016
Sales Advisor
DLF Pvt. Ltd.
12.2012 - 08.2013
MBA&PGPBM - Marketing, Retail
University of Mysore
BA - Sociology
Veer Bahadur Singh Purvanchal University
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