Vivekananda Swamy Raccha
IT Project/Delivery Manager
Hyderabad,TG
Summary
PMP-certified Project & Transformation Leader with 13+ years of experience delivering complex technology, digital transformation, and business initiatives across global organizations. Experienced in leading cross-functional teams, managing strategic projects and dependencies, strengthening governance, and partnering with senior stakeholders to drive measurable business value. Proven record of turning around high-risk programs, delivering USD 800K under budget, and generating USD 126K in recurring annual savings. Hands-on, analytical, and collaborative leader with strong Agile and Waterfall delivery experience.
Overview
4
4
Certifications
18
18
years of professional experience
Work History
Project Manager
Majesco
10.2022 - Current
- Lead strategic technology and transformation initiatives across financial services platforms, managing scope, milestones, dependencies, resources, risks, budgets, and delivery outcomes.
- Coordinate cross-functional teams across Product, Engineering, QA, Hosting, Development, and business functions to maintain alignment and delivery momentum.
- Established structured change-control and governance practices that reduced project scope creep by approximately 18% and improved delivery predictability.
- Act as a senior escalation point for complex delivery issues, facilitating executive discussions and driving timely decisions across business and technology stakeholders.
- Manage project financials, forecasts, resource allocation, RAID registers, dependencies, and executive reporting to maintain portfolio visibility.
- Partner with senior leadership to define future-state operating models, strategic roadmaps, priorities, and transformation initiatives.
- Drive continuous improvement by identifying delivery bottlenecks, strengthening processes, and sharing effective project management practices across teams.
Consultant Digital Transformation
ADP
09.2020 - 08.2022
- Led enterprise digital transformation and operational improvement initiatives across global Human Capital Management and financial operations environments.
- Developed project plans, governance frameworks, KPIs, executive dashboards, business cases, and transformation roadmaps aligned with strategic objectives.
- Delivered an operational efficiency initiative generating USD 126,000 in recurring annual savings through process optimization and improved operating practices.
- Coordinated Business, Technology, Operations, Risk, and Compliance stakeholders to resolve dependencies and deliver complex transformation initiatives.
- Facilitated workshops and executive reviews to align priorities, identify risks, evaluate performance, and drive decisions.
- Presented strategic recommendations and project health updates to senior leadership to support portfolio-level prioritization and investment decisions.
Associate Project Manager
ADP
04.2016 - 09.2020
- Managed end-to-end implementation and transformation projects, coordinating resources, schedules, risks, dependencies, requirements, and stakeholder communications.
- Led cross-functional delivery teams through planning, implementation, testing, deployment, and post-go-live support.
- Standardized project documentation including schedules, RAID logs, stakeholder matrices, SOPs, training materials, and executive status reporting.
- Supported team onboarding, mentoring, knowledge transfer, and cross-functional collaboration to strengthen delivery capability.
- Managed post-implementation issues and continuous improvement initiatives to improve operational stability and customer outcomes.
Business Analyst
ADP
04.2012 - 04.2016
- Gathered functional and technical requirements and translated business needs into actionable implementation and process improvement initiatives.
- Supported software deployments, testing, training, issue resolution, and post-go-live stabilization.
- Conducted process analysis and root-cause assessments to identify inefficiencies and recommend scalable improvements.
Customer Service Representative
ADP
11.2008 - 04.2012
- Managed customer issues and operational coordination, developing strong client communication and problem-solving skills used in later project delivery roles.
Education
MBA -
Osmania University
Hyderabad, India 04.2001 -
Skills
IT Project & Program Management
Team Leadership & Coaching
Portfolio & Project Governance
Strategic Technology Delivery
Cross-Functional Leadership
Resource & Dependency Management
Stakeholder & Executive Management
Risk & Issue Management
Change Management
Process Excellence
KPI & Performance Management
Agile & Waterfall
PMO Governance
Business Transformation
Continuous Improvement
Accomplishments
- Turned around a high-risk Red program to Green through stronger governance, dependency management, stakeholder alignment, and proactive risk mitigation.
- Delivered a major enterprise program approximately USD 800,000 under budget through disciplined planning, forecasting, and risk management.
- Generated USD 126,000 in recurring annual savings through a global operational efficiency initiative.
- Progressed from Customer Service Representative to Project Manager through 13+ years of sustained performance and increasing leadership responsibility at ADP.
Certification
PMP - Project Management Professional
Timeline
Project Manager
Majesco
10.2022 - Current
Consultant Digital Transformation
ADP
09.2020 - 08.2022
Associate Project Manager
ADP
04.2016 - 09.2020
Business Analyst
ADP
04.2012 - 04.2016
Customer Service Representative
ADP
11.2008 - 04.2012
MBA -
Osmania University
04.2001 -
TOOLS & TECHNOLOGY
Jira | Confluence | MS Project | Smartsheet | MS Planner | Power BI | Tableau | Microsoft Office | RAID & Governance Tools