Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Languages
Timeline
CustomerServiceRepresentative
Vivek Singh

Vivek Singh

Gurgaon

Summary

An astute and results-driven professional with over 8 years experience building relationships, developing business and growing profit channels by establishing trust. Highly persuasive and self-motivated, adept at expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies. Innovative with experience in growing business opportunities. Innovative and experienced in growing business opportunities. Enthusiastically helped team with Lead Generation, Client Acquisition and Business Development. Ability to collaborate with senior professionals while maintaining flexibility and willingness to learn.

Overview

9
9
years of professional experience

Work History

Business Development Manager - United Kingdom

OYO Hotels & Homes PVT LTD
Gurgaon
2021.12 - Current
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Leveraged cold calling and referrals to build leads.
  • Identified new customers through pipelining, pre-qualification and territory analysis and management.
  • Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.

Business Development Manager(Gurgaon & Alwar)

OYO Hotels & Homes PVT LTD
Gurgaon
2019.11 - 2020.11
  • Identifying and finalizing new properties, and for maintaining relationship with all stakeholders to run these properties profitability
  • Generating leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
  • Facilitated and managed business development plan based on market and industry research.
  • Handled client accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
  • Optimized profitability by developing pipeline of prospects using multiple research, referral and sales strategies.
  • Responsible for end-to-end business development of the assigned area, includes planning and building short- term and long-term supply
  • Developed growth plans by identifying key clients, key targets and priority service lines.

Snr. Business Manager / Sales Trainer

Felix Research LTD
Indore
2017.05 - 2019.10
  • Energized executive decision-making processes by providing in- depth research and novel solutions to potential customers
  • Keeping a track on their portfolio and updating the same on daily basis
  • Devised effective strategies to address market changes and take advantage of dynamic conditions
  • Built positive and productive customer connections to drive consistent sales
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
  • Drove high performance by developing team members.
  • Gained product knowledge to assist team members with structuring customer purchase, closing and delivery.
  • Maximized business growth by driving high adoption and usage of marketing platform.

Business Manager

Singapore & Malaysia, CapitalVia Global Research LTD
Indore
2014.09 - 2017.04
  • Driving sales initiatives to achieve desired targets with overall responsibility of return on investment to build client preferences and drive volumes
  • Managed team of more than 20 sales specialist
  • Monitoring the performance of current portfolio of specialty stock and made changes to achieve performance target
  • Assisting in new client acquisition, building new relationships and increasing depth in existing relationships
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Developed reports or created dashboards, providing financial-related information to make informed business decisions.
  • Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects.

Education

Bachelor Of Commerce - Accounting And Finance

Lucknow University
Lucknow
07.2012

Skills

  • Sales Leadership Inside Sales
  • Territory and Account management
  • Revenue Development Market Intelligence
  • Microsoft Office Market and competitive analysis
  • Sales Tracking Client & Team Coordination
  • Full Professional Proficiency
  • Hindi(Native), English (Full Proficiency)
  • Lead Generation
  • Product Expertise
  • Product Knowledge
  • Data Analytics
  • Product and Service Sales

Interests

Travelling, Reading, Volleyball, General Knowledge 

DOB : 06/04/1991 

Married 

Valid Passport User : Yes

Additional Information

  • Awarded as the “Best Performer Award” in Sales Division in CapitalVia
  • Awarded “Star Performer of the Quarter” on successful achievement of Targets
  • Attended IMA Conclave 2017
  • Awarded “Believe & Succeed” Award for Quarter in Felix Research
  • Awarded "Star Team of the Quarter" in OYO for Q2 2022

Languages

Hindi
First Language
English
Advanced
C1

Timeline

Business Development Manager - United Kingdom

OYO Hotels & Homes PVT LTD
2021.12 - Current

Business Development Manager(Gurgaon & Alwar)

OYO Hotels & Homes PVT LTD
2019.11 - 2020.11

Snr. Business Manager / Sales Trainer

Felix Research LTD
2017.05 - 2019.10

Business Manager

Singapore & Malaysia, CapitalVia Global Research LTD
2014.09 - 2017.04

Bachelor Of Commerce - Accounting And Finance

Lucknow University
Vivek Singh