Summary
Overview
Work History
Education
Skills
Languages
Timeline
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VIVEK THAKUR

VIVEK THAKUR

Noida

Summary

Experienced senior relationship manager successful fostering partnerships with all types of personalities. Promoting exceptional skills in task prioritization and issue resolution. Effective collaborator with dedication to reliability and open communication.

Overview

2
2
years of professional experience

Work History

Senior Relationship Manager

ICICI Securities Ltd.
Mumbai
07.2020 - 06.2022
  • Developed and managed a portfolio of existing clients to ensure long-term customer relationships.
  • Conducted regular meetings with customers to discuss their needs and provide tailored solutions.
  • Analysed customer data to identify areas of risk and potential opportunities for growth.
  • Ensured compliance with legal regulations, policies, and procedures related to banking operations.
  • Provided ongoing support to customers throughout the life cycle of their relationship with the bank.
  • Develop new relationship with customer and maintaining with existing one.
  • Attaining targeted revenue and activation parameters through selling and cross-selling of equity products.
  • Ensuring regulatory compliance (KYC, Re-KYC) - one point of contact for the customers.
  • Relationship Management of HNI Clients.
  • Assisted in the sales process by providing excellent customer service to clients. Acted as the first point of contact for customers, greeting them and addressing their inquiries.
  • Demonstrated knowledge of products and services to effectively assist customers in making purchasing decisions.
  • Responded to customer complaints or concerns and resolved them in a professional and timely manner.

Education

PGDM - Marketing

ITM Business School
Navi Mumbai
03-2020

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Technocrats Institute of Technology & Science
Bhopal
06-2016

Skills

  • Business Development
  • Strategic Planning
  • Team Training
  • Customer interaction
  • Customer Engagement
  • Business strategies
  • Portfolio Management
  • Proactive and Focused
  • Sales Support
  • Relationship Building
  • Team Building Leadership
  • Customer Service
  • Multitasking
  • Self Motivation

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Senior Relationship Manager

ICICI Securities Ltd.
07.2020 - 06.2022

PGDM - Marketing

ITM Business School

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Technocrats Institute of Technology & Science

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VIVEK THAKUR