
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on additional responsibilities to accomplish team goals. 7 years of working experience with Amazon India operations and supply chain management.
IB Planning for PD ART’23: -Analyzed the May’23 IBDM data for both ARM 1 & ARM 2 separately
and based on the arrival pattern [AAT] HCM for IB was prepared.
As the change the vol, HCM Sheet gets auto populated and is used as base for planning the Dock
utilization, IB & Sortation slots (crucial as Batch processing done at LKOO and same AAs shuffled
b/w IB & sortation), parking requirement, LM planning, adhoc vehicle planning. The sheet has
demonstrated 97% accuracy during the ongoing peak.
In-facility Damage reduction: -During March’23, it was observed that large nos. of damaged
pkgs were being received from the FC nodes like HYDU, GURX, NCRX etc. and as a result LKOO
Damaged DPMO shot-up to 35.
10 chronic ASINs [Active White detergent, Lizol disinfectant, Pepsi/Mountain Dew, Oleev olive
Oil, Jivo Canola Oi, etc.] were identified based on Exception Scan. Also, few ASINs were getting
damaged due to high nos. of units being packed together as 1 TID.
These defects were regularly escalated to NL & Packaging Team along with increased adoption
of QR Andon & LQA.
Few ASINs like Active White detergent was suppressed and for others the packaging was
changed. The Damaged DPMO for May reduced to 18.
Roster Planning: -Owing to batch processing at LKOO, AAs are shuffled across IB & Sortation
process path. As a result, AAs have to be rostered such that there are there are ample nos. of
ramped-up AAs for each function.
As HOH facility is provided to female AAs rostered in Evening [PT] & Night shift, I tweaked the
roster such that all AAs from a particular area are able to commute together; accrued savings of
INR9.6L/annum by removing 1 tempo traveler.
Engagement Adoption:-I was assigned responsibility to improve AA engagement of the floor. We
have assigned each weekday to a particular topic [Tuesday is for discussing perks & benefits,
facilities, transportation etc.] and this ensures fruitful engagement.
Special emphasis is taken to ensure engagement with AAs who have birthdays/work anniversary
and convey our gratitude to them.
LKOO ranked 1st across ATS consecutively for 10 weeks and achieved 100% campaign
engagements.
Profiler optimization: -Ensured 100% target achievement for profiling 5k MFN pkgs/day. Saved
3AA hrs./day by reducing the height of Bag stand.
Led the adoption PCP shipments profiling; LKOO 1st site across ATS to profile PCP shipments and
the learning was adopted by multiple sites.
ALC ram-up & monitoring & cross training of associates: -Significant improvement in ALC ram-
up & monitoring and cross training of associates from Week 6 to Week 10 at LKOO. Till Wk 6th
only 57% direct associates of building were ramped up till LC5 in their primary function and 77%
associates were cross-trained in more than one function. And now we have achieved 100% cross
training of direct associates after completing their ram-up till LC5 in their primary function in Wk
10th which has helped further in increasing the overall productivity of building (LKOO).
Reduced mis-sort DPMO of LKO. Initially LKO was operating with two sites LKOO and LKOU and
both sites were trending at high in this matrix (referring data wk 22nd, DPMO of LKOO was 2213
and LKOU was at 1503). After implementation of good practices, mechanism and regular follow
ups with LM nodes we had achieved the best figure in this matrix in week 26th (DPMO of LKOO
708) and week 27th (DPMO of LKOU 283).
Implemented CALM code login across both sites (LKOU & LKOO) and trained our team of 32 PAs
and 7 TLs for its compliance check (Valid calm code compliance, TOT clearance) and improvements
aspects (reduction of TOT generation).
Also lead the project of overall building TPH improvement for LKOO. In week 5th & week 6th OPS
TPH was trending at 60% of BM and building TPH was nearly 55%. Later we have improved it and
raised it and bring it to 85% in OPS TPH and 80% in building TPH.
Performance tracking proficiency
Excellent interpersonal skills
Coaching and mentoring
Effective leader no
Teamwork and Collaboration
Inventory management
Staff training/development
Relationship building
Business Development
Employee scheduling