Vivek Mishra
warehouse manager
Hyderabad,TG
Summary
Dynamic operations leader with extensive experience at Flipkart, driving process improvements and achieving 99% SLA compliance. Expert in inventory control and team development, leveraging Lean methodologies to enhance productivity. Proven track record in cross-functional collaboration and safety compliance, ensuring operational excellence and cost reduction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deputy Cluster Manager
Zepto
hyderabad
02.2026 - Current
- Handled eight stores alongside FM metrics control, ensuring seamless operations.
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Enhanced team productivity by effectively managing performance and providing guidance.
- Implemented training programs for new staff to uphold consistent service standards.
- Maintained optimal stock levels through effective inventory management processes coordination.
- Developed schedules, delegating tasks among team members to maximize efficiency.
- Streamlined operations by facilitating interdepartmental communication and resolving issues.
- Analyzed operational data to identify areas for process improvement.
Warehouse Lead - Shift Incharge
FLIPKART INDIA PRIVATE LIMITED
Hyderabad
07.2018 - 02.2026
- Manage operations across 20 warehouse sites totaling 250,000 sq. ft., supervising daily activities of 100+ team members
- Implemented Lean Six Sigma methodologies, resulting in 10% productivity improvement and 100% reduction in inventory discrepancies
- Developed and enforced SOPs that improved operational accuracy and reduced processing errors by 85%
- Coordinate cross-functionally with procurement, logistics, and customer service departments to optimize supply chain efficiency
- Conduct regular cycle counts and audits, maintaining 99.8% inventory accuracy across managed facilities
- Reduced annual operational costs by ¹9.89 lakhs through strategic process optimization in returns management
- Implemented safety protocols achieving zero lost-time incidents over 24-month period
- Generate comprehensive performance reports analyzing productivity metrics, fulfillment rates, and operational efficiency
Operations Executive - Furniture Division
FLIPKART INDIA PRIVATE LIMITED
Hyderabad
02.2018 - 07.2018
- Directed daily operations for 100+ employees across 120,000 sq. ft. facility, achieving 95% on-time fulfillment rate
- Streamlined warehouse layout and workflow processes, reducing material handling time by 15%
- Conducted bi-weekly safety audits, ensuring 100% compliance with OSHA and company safety standards
- Managed supplier relationships and inventory reconciliation, maintaining 98.5% inventory accuracy
- Developed and implemented training programs that improved team productivity by 12% within 3 months
Shift Incharge - Flipkart Operations
PRO CONNECT SUPPLY CHAIN SOLUTIONS LIMITED
Hyderabad
01.2017 - 12.2017
- Managed end-to-end warehouse operations including inbound, outbound, RTV, and RTO processes
- Achieved 99% SLA compliance through optimized scheduling and resource allocation
- Implemented quality control procedures reducing supplier non-conformance incidents by 40%
- Developed reporting systems that improved visibility into operational performance metrics
- Maintained accurate documentation and POD management with 100% compliance rate
Senior Executive - Warehouse Operations
PENTAGON LOGISTIX PVT LTD (Naaptol)
01.2012 - 12.2017
- Supervised 150+ warehouse staff across 200,000 sq. ft. facility, managing inbound, outbound, and floor operations
- Implemented WMS processes that reduced order processing time by 20%
- Conducted monthly inventory audits with 99% accuracy rate
- Coordinated with transportation partners achieving 97% on-time delivery performance
- Assisted in annual budgeting process, identifying cost-saving opportunities totaling ¹5.2 lakhs annually
Education
Master of Business Administration - Human Resources
Sikkim Manipal University - Directorate of Distance Education
01.2012
Bachelor of Computer Applications -
MCRP(V) University
01.2009
Higher Secondary Education -
CBSE Board
01.2006
Secondary Education -
CBSE Board
01.2004
Skills
- Warehouse Operations
- Management
- Inventory Control & Accuracy
- Team Leadership & Development
- Process Improvement & Lean Methodology
- Budget Management & Cost Reduction
- Supply Chain Coordination
- SOP Implementation & Compliance
- Performance Metrics & KPI Tracking
- Safety & Regulatory Compliance
- Cross-functional Collaboration
- Warehouse Management Systems
- WMS Implementation
- HMS
- Trip Management Portal
- Data Analysis & Reporting
- Advanced Excel
- MIS Reporting
- KPI Dashboards
- Productivity Tools
- Microsoft Office Suite
- Google Workspace
- Project Management Software
- Compliance Systems
- OSHA Standards Implementation
- Safety Audit Protocols
- Inventory Systems
- Cycle Counting Software
- RFID Technology
- Team building
Certification
- Lean Six Sigma Yellow Belt, Flipkart Certification, 2022
- Large Coach Certification, Flipkart Leadership Program, 2020
- Warehouse Safety & Compliance, Internal Certification, 2019
- Inventory Management Excellence, Professional Development, 2018
Personal Information
Date of Birth: 04/05/87
Hobbies and Interests
- Strategic Planning
- Operational Research
- Team Sports
- Music
- Travel
Disclaimer
Hyderabad, I hereby affirm that the information provided in this document is accurate and complete to the best of my knowledge. I understand that any misrepresentation may result in termination of employment.
Languages
- English
- Hindi, Native
- English, Professional Proficiency
Professional Development
- Leadership Excellence Program, Flipkart Corporate Training, 2021
- Advanced Warehouse Management, Industry Workshop, 2019
- Supply Chain Optimization, Professional Seminar Series, 2018
- Team Building & Motivation, Management Training Program, 2017
Timeline
Deputy Cluster Manager
Zepto
02.2026 - Current
Warehouse Lead - Shift Incharge
FLIPKART INDIA PRIVATE LIMITED
07.2018 - 02.2026
Operations Executive - Furniture Division
FLIPKART INDIA PRIVATE LIMITED
02.2018 - 07.2018
Shift Incharge - Flipkart Operations
PRO CONNECT SUPPLY CHAIN SOLUTIONS LIMITED
01.2017 - 12.2017
Senior Executive - Warehouse Operations
PENTAGON LOGISTIX PVT LTD (Naaptol)
01.2012 - 12.2017
Master of Business Administration - Human Resources
Sikkim Manipal University - Directorate of Distance Education
Bachelor of Computer Applications -
MCRP(V) University
Higher Secondary Education -
CBSE Board
Secondary Education -
CBSE Board