Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
LANGUAGE KNOWN
Languages
Timeline
Generic

Deewanshu Kashyap

B1/58 STRRET NO 20 Kiran Garden, Uttam Nagar New Delhi

Summary

Dynamic operations leader with a proven track record at Zepto, excelling in inventory management and team leadership. Spearheaded process improvements that enhanced order fulfillment efficiency, driving operational excellence. Adept at training development and fostering strong customer relationships, ensuring high standards and satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Deputy Cluster Manager

ZEPTO
NEW DELHI
06.2023 - Current
  • Tracking and Monitoring the BAD Inventory CPO of the cluster.
  • Tracking speed metrics (packer assigned time and picking time)
  • Inventory Management for the delivery hubs.
  • Shrinkage analysis and solving the shrinkage in high-contributing stores.
  • Daily tracking of pendency and shrinkages in inbound for the cluster.
  • Making data of stock ageing
  • Managed Expiry management for the cluster
  • daily complaints tracking of store
  • Weekly review of my cluster with all the store managers.
  • Daily visit of critical stores.

Store Manager

Blinkit India Pvt. Ltd.
NEW DELHI
03.2021 - 05.2023
  • Managed daily store operations and ensured efficient workflow among team members.
  • Monitored inventory levels and coordinated restocking efforts to meet customer demand.
  • Ensured compliance with company policies and safety regulations during daily operations.
  • Recruited, trained and supervised new employees.
  • Tracking the liquidation on weekly reports.
  • Making the cluster weekly reports which includes cycle count/Inbound/Outbound/Speed metrics/Complaints

Store Handler

Burger King India Pvt. Ltd.
NEW DELHI
10.2019 - 02.2021
  • Ensured cleanliness and organization of workstations during peak service hours.
  • Assisted team members in stocking supplies, and maintaining inventory levels.
  • Monitored equipment functionality to ensure optimal performance during shifts.
  • Implemented best practices for food handling to maintain quality standards consistently.
  • Managed food preparation and assembly for customer orders in a fast-paced environment.

Asst. Restaurant Manager

Pizza Hut
NEW DELHI
09.2017 - 08.2019
  • Maintain HACCP criteria and proper hygiene.
  • Handling customer complaints and good in leading team.
  • Follow all standards and procedures.
  • Help in building the team.
  • Dealing with delivery and stock rotation.
  • To be honest, and diligent in my work.
  • To follow the standards and procedures of the restaurants.

Second Asst. Manager

Mc Donald's India Pvt. Ltd.
NEW DELHI
05.2016 - 07.2017
  • Maintain HACCP criteria and proper hygiene.
  • Follow all standards and procedures.
  • Dealing with delivery and stock rotation.
  • To be honest, and diligent in my work.
  • To follow the standards and procedures of the restaurants.
  • Trained new staff on procedures and customer service excellence.
  • Managed inventory levels to optimize stock availability and reduce waste.

Education

Graduate in BHM, Hotel Management & Catering Technology - Bachelor in Hotel And Hotel Administration

U.E.I Global (Affiliated To Bharathiar University)
Coimbatore,Tamil Naidu
04-2015

Diploma - Food Production

FCIHM Foundation
The Hague,Netherland
10-2012

Skills

  • Inventory management
  • Stock replenishment
  • Customer relationship management
  • Team leadership
  • Operational efficiency
  • Training development
  • Time management
  • Operations management
  • Training development
  • Time management
  • Operations management

Affiliations

  • I completed my six months of industrial training with Oberoi Flight Catering in the Butchery Kitchen and Chinese Kitchen
  • Done 3 months of operational training with No. 1 offbeat resorts chain, V Resorts
  • Done 3 months of vocational training with Kempinski Ambience Hotel, New Delhi

Accomplishments

  • Best manager for the quarter April to June 2024
  • Work with Kwality Group in the Formula 1 Grand Prix in a live kitchen and won the best award for live kitchen over there
  • Rewarded as a professional manager at McDonald's restaurant

LANGUAGE KNOWN

  • HINDI
  • PUNJABI
  • ENGLISH

Languages

Hindi
First Language

Timeline

Deputy Cluster Manager

ZEPTO
06.2023 - Current

Store Manager

Blinkit India Pvt. Ltd.
03.2021 - 05.2023

Store Handler

Burger King India Pvt. Ltd.
10.2019 - 02.2021

Asst. Restaurant Manager

Pizza Hut
09.2017 - 08.2019

Second Asst. Manager

Mc Donald's India Pvt. Ltd.
05.2016 - 07.2017

Graduate in BHM, Hotel Management & Catering Technology - Bachelor in Hotel And Hotel Administration

U.E.I Global (Affiliated To Bharathiar University)

Diploma - Food Production

FCIHM Foundation

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Deewanshu Kashyap