Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Praveen Maurya

Deputy Cluster Manager
New Delhi,DL

Summary

Dynamic professional with a proven track record at Zepto,

Experienced with cluster management, focusing on operational efficiency and team leadership. Utilizes strategic planning to streamline processes and optimize resources. Track record of fostering collaborative environments to achieve organizational goals.

excelling in inventory management and operational efficiency.

Overview

10
10
years of professional experience
1
1
Language

Work History

Deputy Cluster Manager

Zepto
05.2022 - Current

*Streamlined daily operations to enhance service delivery across multiple locations.

*Implemented inventory management practices to optimize stock levels and minimize waste.

*Identified and resolved operational issues within the cluster.

*Developed training programs to elevate employee skills and performance.

*Developed project metrics to follow system build-out progress.

*Organized and led regular meetings with store managers to share best practices and address challenges.

*Facilitated communication between stores and corporate office, ensuring alignment with company objectives.

Implemented operational improvements to enhance efficiency and customer satisfaction.

*Conducted regular performance reviews for team members, providing constructive feedback where necessary.

Store Manager

Reliance Retail Ltd ,gurgaon
02.2020 - 05.2022

·

*Optimized daily store operations, enhancing workflow and customer service efficiency.

*Supervised team members, delivering training and support for peak performance.

*Implemented inventory management practices to sustain stock levels and reduce loss.

*Coordinated merchandise displays, increasing product visibility and customer engagement.

*Enforced company policies and procedures, maintaining operational standards and safety compliance.

*Developed staff schedules, aligning labor costs with business demands.

Store Manager

Marche Retail Pvt Ltd
07.2017 - 02.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Team Leader

Future Retail
11.2015 - 07.2017
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Education

MBA - Sales & Marketing

Emperial Institue of Management
04.2001 -

Skills

*Inventory management

Timeline

Deputy Cluster Manager

Zepto
05.2022 - Current

Store Manager

Reliance Retail Ltd ,gurgaon
02.2020 - 05.2022

Store Manager

Marche Retail Pvt Ltd
07.2017 - 02.2020

Team Leader

Future Retail
11.2015 - 07.2017

MBA - Sales & Marketing

Emperial Institue of Management
04.2001 -
Praveen MauryaDeputy Cluster Manager