Vivek Singh Baghel
Satna
Summary
To obtain a position where I can maximize my multilayer of management skills, data analysis, training experience and sales abilities to achieve company goals while advancing in a performance based environment. SUMMARY OF QUALIFICATIONS A dynamic team leader and operations manager; able to bring energy, enthusiasm, and humor to motivate team members to achieve potential and meet objectives. A highly organized manager and coach; able to quickly assess needs and provide tools to resolve difficulties, enhance learning and improve performance. An Excel professional who is able to quickly and thoroughly gather, interpret, and organize data so it can be utilized to give specific feedback for immediate improvement. I also bring strong leadership, excellent communication skills to drive the right behaviors and correct the wrong ones. I have experience in all aspects of staffing including hiring, termination, scheduling, training, and payroll
Overview
8
8
years of professional experience
Work History
Cluster Business Manager Two Wheeler
Au Small Finance Bank
04.2022 - Current
- Supervised a sales force of 25 sales associates and 20 retail stores.
- Spearheaded cross-functional initiative to achieve a 35% sales improvement
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced overtime by 10% through schedule adjustments and staffing adjustments.
- Conducted data analysis and incorporated findings by thoroughly gathering, interpreting organizing it to utilize it in giving specific feedback for immediate improvement.
Business Development Manager
Au Small Finance Bank
09.2018 - 03.2022
- Proven track record of delivering projects on time and within budget while driving employee engagement and productivity. Possesses strong leadership, problem-solving, and communication skills, with a focus on delivering exceptional customer service.”
- Established and maintained 10 dealership relationship.
- Forecasted manpower requirements based on daily workload and company targets.
- Tracked time spent on assignments each day for productivity reporting.
Senior Credit Officer
ICICI Bank
09.2015 - 08.2018
- Asset operation professional with comprehensive skills, experience & knowledge in asset operation auto loan New, used, refinance top-up disbursement, cheque printing process and compliance.
- Dealing with customer queries regarding change of payment mode and issuing SOA.
- Processing disbursement, cam , repayment track mapping, pdd , cheque re validation and ensure error free complete work within defined TAT.
- Responsible for the DM generation of disbursement.
Education
Bachelor Of Business Administration - Business Administration
Prestige Institute of Management Gwalior
Gwalior 08.2015
Skills
- Project planning and development
- Budgeting and forecasting
- Process improvement
- Organized
- Unsurpassed work ethic
- Results-oriented
- Advanced training in Microsoft Excel
- Superb time management skills
Timeline
Cluster Business Manager Two Wheeler
Au Small Finance Bank
04.2022 - Current
Business Development Manager
Au Small Finance Bank
09.2018 - 03.2022
Senior Credit Officer
ICICI Bank
09.2015 - 08.2018
Bachelor Of Business Administration - Business Administration
Prestige Institute of Management Gwalior