A delivery-focused and pragmatic Techno Manager with over 16 years of experience in delivering great software products, organizational change and service change. Passionate about enabling teams and individuals to achieve their best, with a track record of successful delivery and continuous improvement. . Possessing around 16 years of experience on Mainframes technology and currently supporting as a DB2 architect and Techno Manager.
Overview
15
15
years of professional experience
1
1
Certification
Work History
DB2 Architect and Techno Manager
DXC
04.2022 - Current
Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects.
Delivered project proofs of concept compliant with client requests.
Created and monitored compliance with delivery schedule milestones to support consistent progress toward internal goals.
Detected and proactively remediated problems in technical delivery planning and scheduling, avoiding support issues.
Reviewed solution architecture proposals to provide technical direction to associated personnel.
Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
Communicated project updates to stakeholders at all levels.
Monitored and tracked project progress to support timely completion.
Updated customers and senior leaders on progress and roadblocks.
Wrote, updated and maintained project documentation.
Coordinated with external vendors to deliver IT project components.
Identified and implemented cost-saving measures in DBA efforts.
Infrastructure Specialist
IBM & Kyndryl
03.2016 - 04.2022
Implement DB2 day to day changes in non-prod and prod environments
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Provided detailed project status updates to stakeholders and executive management.
Identified plans and resources required to meet project goals and objectives.
Monitored project progress, identified risks and took corrective action as needed.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Working on performance issues
Create the health check alerts to proactively identify the potential issues
DBA planning for DB2 V12 migrations
Working on conversion projects
Support on-call during the weekend
Represent the team in client calls
Working on SQL tuning
Database performance tuning using Mainview and Apptune
Performing day to day database administration activities
Monitoring database health
Production support(on-call) as per defined SLA
Space monitoring and automations
Collaboration with MVS and Storage teams
Coordinating with application team to smoothen their efforts
Experienced and programmed REXX to simplify database administration
Gathering the requirements from application teams to design databases
Working with application teams to resolve complex queries.
Lead Consultant
Genpact
05.2014 - 02.2016
Prioritized projects and project tasks depending upon key milestones and deadline dates.
Identified business issues through careful collaboration with key stakeholders.
Led team providing project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
Determined areas for improvement and implemented processes to alleviate problems.
Performed gap analysis and provided plans based off of identified recommendations.
Analyzed problematic areas to provide recommendations and solutions.
Automated DBA activities to improve client application performance.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Involved in DB2 V8 and V11 migrations
Performing Initial verification process after database up-gradation
Monitoring SAP dialogue, batch and update processes
Configuring SAPCL tool in parallel with SAP up-gradation
Involved in SAP post HSC activities
Generating reports for High CPU utilization SQL's
Database performance tuning using SAP cockpit tool
Performing day to day database administration activities
Monitoring database health
Production support(on-call) as per defined SLA
Space monitoring and automations
Collaboration with MVS and Storage teams
Coordinating with application team to smoothen their efforts
Experienced and programmed REXX to simplify database administration
Gathering the requirements from application teams to design databases
Working with application teams to resolve complex queries
Authorization and privileges for DB2 access
Handling Bind issues
Usage of database catalogs.
Associate Operations Manager
Cognizant Technology Solutions
11.2013 - 05.2014
Supervised operations team to support operational excellence and excellent customer service.
Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
Developed and maintain operational guidelines for staff.
Monitored key performance metrics to identify areas for improvement.
Performing day to day database administration activities
Database performance tuning using visual explain,DB2 Explain
Implement the changes using BMC change manger
Raise the required changes before version weekend
Monitoring database health
Production support(on-call) as per defined SLA
Space monitoring and automations
Collaboration with MVS and Storage teams
Coordinating with application team to smoothen their efforts
Experienced and programmed REXX to simplify database administration
Gathering the requirements from application teams to design databases
Working with application teams to resolve complex queries
Authorization and privileges for DB2 access
Usage of database catalogs.
Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
Reported issues to higher management with great detail.
Systems Engineer
Tata Consultancy Services
06.2012 - 10.2013
Automate the scheduled activities
Performing Initial verification process after database up-gradation
Generating reports for High CPU utilization SQL's
Database performance tuning using visual explain,DB2 Explain
Performing day to day database administration activities
Monitoring database health
Space monitoring and automations
Collaboration with MVS and Storage teams
Coordinating with application team to smoothen their efforts
Experienced and programmed REXX to simplify database administration
Gathering the requirements from application teams to design databases
Working with application teams to resolve complex queries
Authorization and privileges for DB2 access
Status updates with client on weekly basis.
Senior System Engineer
L&T Infotech
06.2008 - 06.2012
Migration of databases from CITI environment to L&T environment
Moving external stored procedures, compile and make them executable
Mask the client sensitive data
Helping app teams in SQL design
Database performance tuning using visual explain,DB2 Explain
Performing day to day database administration activities
Monitoring database health
Coordinating with application team to smoothen their efforts
Experienced and programmed REXX to simplify database administration
Gathering the requirements from application teams to design databases
Working with application teams to resolve complex queries
Authorization and privileges for DB2 access
Handling Bind issues
Running load and unload job for data refresh
Supporting micro strategy and Abinitio teams for connectivity related issues.
Education
B.tech - Electronics And Communications Engineering
JNTU
Hyderabad
05.2007
Skills
Project Management
Schedule Management
Documentation and Reporting
Project Team Coordination
Technology Implementation
Customer Needs Assessment
Performance Monitoring
Risk Management
DB2 V7,V8, V9, V10, V11,V12
JCL, REXX, COBOL, Java
SAP Cockpit tool, DataStudio, Erwin data modular, DB2 Admin tool ,Main view, BMC catalog, change and recovery manger, Omegamon,SPUFI and QMF