Vyshnavi Badda
Visakhapatnam
Summary
Adept Associate Technical Engineer from Software Engineer, excelling in network system maintenance with an average uptime of 99%. Skilled in Python and incident management, I enhanced team productivity through best practices and seamless cross-functional communication. Proven track record in reducing operational downtime and improving technical compliance.
Working professional with work experience in Network based adminstration and multi skilled and a positive attitude to work.
Seeking a full time position and willing to a part of information technology team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate Technical Engineer
Software Engineer
Hyderabad
04.2022 - Current
- Provided secondary training to personnel struggling with technological tools and systems.
- Wrote instruction manuals and technical guidance for preventive maintenance of Product or Service.
- Performed preventive maintenance on network system
- Identified and corrected system faults to minimize operational system downtime.
- Offered troubleshooting via voice and text chat
- Worked on network field engineer
- Responsibilities and achievements
- Working on critical and non critical alerts ( moogsoft )and
- Account password resets for client (service now)
- Doing on-calls and resolve issues
- Doing Incidents and finding the right team
- Performed preventive maintenance on network system, maintaining average uptime of Number%.
- Monitored ongoing technical compliance with applicable laws and regulations.
- Diagnosed malfunctions in Software, directing support tickets to appropriate personnel for remediation.
- Managed multiple project timelines concurrently, delivering high-quality results within specified deadlines.
- Facilitated seamless communication between engineering teams by regularly attending cross-functional meetings and sharing relevant information as needed.
- Enhanced overall team productivity by implementing efficient workflow processes based on best practices in the industry.
Education
Bachelor Of Computer Applications - Full Time
Aditya Degree Women's College
Visakhapatnam, Ramnagar 04.2022
Skills
- Remote Support
- Automation tools
- Application support
- Incident Management
- Network Engineering
- Server Management
- Programming Languages
- C
- C
- Python
- Java
- Ms office
- Adobe Photoshop
- Configuration management
- Technical support
Certification
- Microsoft Azure infrastructure solutions: policy & monitoring
- A particular introduction to cloud computing
- Cloud computing fundamentals
- A&is- HCI AWS compute Adminstration - Speciality- Expert ( Edvisor Learning plan)
- Complete windows server Administration course
- Azure fundamentals
- Data privacy AI Ethics program
- Client impacting Event process documents
- Client impacting Event education
- Labor claim education
- Hard to hard principles
- Cyber security education
- Password security requirements
Languages
English
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Associate Technical Engineer
Software Engineer
04.2022 - Current
Bachelor Of Computer Applications - Full Time
Aditya Degree Women's College