Vyshnavi Vakacharla

ServiceNow Developer

Hyderbad

Summary

· Over all 8.5 years of hands on experience in Service now tool as Service Now Developer.

· A Service Now expert with experience on implementing end-to-end Incident Management, Change Management. Problem Management, Knowledge Management, Asset Management and Service Catalogs.

· Have some basic knowledge on Configuration Management, Event Management.

· Have good knowledge in web development like HTML, CSS, and JavaScript.

Overview

years of professional experience

years of post-secondary education

Certifications

Work History

Asst. Manager

Genpact

03.2021 - Current

Working on Incident Management, Service Catalog, Change Management.

Sr. Analyst

Verizon

07.2017 - 03.2021

Worked on Incident Management, Service Catalog, Hardware and Software Asset Management

Sr.Software Engineer

Capgemini

05.2014 - 07.2017

Worked on Incident Management, Problem Management, Change Management and CMDB.

Education

B.Tech - CSE

Gokula Krishna College of EngineeringJNTU

09.2009 - 04.2013

Skills

ServiceNow Tool

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Certification

Service now Certified System Administrator(CSA)

Timeline