Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
AWARDS & RECOGNITION
Hobbies
Generic
WINNIA FRANCISCA FURTADO

WINNIA FRANCISCA FURTADO

Vasco-da-Gama

Summary

Results-oriented Quality Assurance and Computer System Validation (CSV) professional with over 15 years of progressive experience across the pharmaceutical, life sciences, and medical device industries. CQI and IRCA-certified Lead Auditor for ISO 13485 (Medical Devices Quality Management Systems), seeking to expand expertise within the medical device sector. Proven proficiency in SAP S/4HANA validation, GxP audits, and leading multi-million-dollar projects for global clients. Successfully delivered 30+ validation projects with full regulatory compliance to USFDA 21 CFR Part 11, EU Annex 11, EMA, NMPA, and MHLW requirements. Committed to driving quality culture, continuous improvement, and operational excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Associate Director / Senior Manager

PricewaterhouseCoopers Services LLP
06.2023 - Current
  • Partnered with the markets team to design and lead consulting initiatives, delivering customized solutions and CSV services across the pharmaceutical, food, and medical device industries.
  • Developed proposals, led calls and meetings and actively participated in business pitches to effectively present service offerings to prospective clients.
  • Led the preparation of an independent report for the Indian Drug Manufacturers Association (IDMA), highlighting MSME challenges in the pharmaceutical sector, to be presented to the Ministry of Commerce & Industry.
  • Collaborated with stakeholders to design tailored solutions that addressed client-specific challenges.
  • Oversaw project delivery, ensuring alignment with organizational objectives and quality standards.
  • Fostered relationships with key stakeholders to ensure alignment on strategic objectives and project outcomes.
  • Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.

Senior Manager

Ernst & Young LLP
10.2022 - 06.2023
  • Directed SAP S/4 HANA & SAP RISE (Cloud ERP) validation projects for global pharmaceutical companies.
  • Led plant gap assessments for shop floor manufacturing, QC applications, and packaging equipment.
  • Delivered steering committee updates to senior global stakeholders.
  • Developed and implemented risk management frameworks, ensuring compliance with regulatory standards and best practices.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Collaborated with senior leadership to shape business strategy and drive growth initiatives.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.

Manager

Ernst & Young LLP
10.2020 - 09.2022
  • Led SAP validation projects for domestic and global pharmaceutical clients, as well as a global cosmetics company.
  • Prepare proposals and participate in meetings and discussions with potential clients during the early pursuit phases.
  • Manage project engagements by reviewing documentation and providing technical guidance to team members.
  • Prepare and attend steering committee meetings to align project goals and progress.
  • Oversee multiple SAP S/4 HANA and SAP RISE (Cloud ERP) validation projects.
  • Conduct manufacturing plant gap assessments and lead validation of shop floor manufacturing systems, primary and secondary packaging equipment, BMS, and QC applications.
  • Plan and manage resources strategically to ensure efficient project delivery.

Senior Consultant

Ernst & Young LLP
09.2018 - 09.2020
  • Reviewed SAP validation projects for large domestic and international pharmaceutical clients, as well as medical device and diagnostic device manufacturing companies.
  • Perform 21 CFR Part 11 and EU Annex 11 compliance assessments for GxP computerized systems for leading global pharmaceutical organizations.
  • Oversee plant validation of production line equipment to re-establish manufacturing for the US market.
  • Support an international medical device company as a Global CSV Subject Matter Expert (SME) for SAP S/4 HANA validation in alignment with USFDA, EMA, NMPA, and MHLW regulatory requirements.
  • Lead a comprehensive IT QMS implementation and dossier development project for a serialization and aggregation vendor of a major pharmaceutical client.
  • Conduct GLP quality audits (QC and Microbiology) for a leading pharmaceutical company across domestic and international manufacturing sites, loan license facilities, and during data integrity investigations.
  • Review Computer System Validation (CSV) documentation for systems including SAP, Electronic Lab Notebooks (ELN), and laboratory instrumentation software.
  • Evaluate and approve deviations, change controls, and CAPA records to ensure regulatory compliance and continuous improvement.
  • Ensure adherence to global regulatory standards and guidelines as per GAMP 5.
  • Design and implement enhanced controls for analytical instruments based on audit observations to strengthen data analytics and integrity.
  • Execute SAP validation projects, including global system rollouts and plant assessments, ensuring consistent GxP compliance across sites.

Consultant

Ernst & Young LLP, Mumbai
09.2017 - 09.2018
  • Supported Computer System Validation (CSV) projects for the revalidation of SAP ECC systems.
  • Conducted 21 CFR Part 11 and EU Annex 11 compliance reviews, along with GxP and risk assessments to ensure regulatory alignment for 50+ GxP systems by establishing prioritized remediation roadmaps.
  • Performed CSV pre-assessment reviews for 2 international pharmaceutical clients prior to SAP implementation to identify compliance gaps and readiness.

Assistant Manager, Quality Assurance

Cipla Limited
12.2009 - 09.2017

Apr 2016 – Sep 2017 (Assistant Manager)

  • Handled Quality Assurance responsibilities with a primary focus on Computer System Validation (CSV), non-CSV installations, and user privilege validations.

Jun 2015 – Mar 2016 (Assistant Manager)

  • Led the implementation of the Documentum software for managing change requests, including preparation of IOPs and SOPs.
  • Conducted user training sessions in the laboratory, created user logins, and served as the single point of contact for system-related queries.
  • Spearheaded Computer System Validation implementation from its initiation phase, ensuring compliance with regulatory standards.
  • Performed administrator duties for 21 CFR Part 11–compliant laboratory software systems.

Jan 2014 – May 2015 (Management staff)

  • Independently managed Quality Assurance functions for a laboratory, ensuring all compliance and documentation requirements were met.

Apr 2013 – Dec 2013 (Management staff)

  • Acted as project coordinator to ensure seamless cross-functional collaboration between R&D formulation and Analytical development laboratories for timely process completion.
  • Ensured necessary requirements and resources were in place for initiating development activities.

Dec 2009 – Mar 2013 (Management staff)

  • Prepared schedules and reviewed in-house calibration reports to maintain equipment compliance.
  • Reviewed third-party calibration reports for accuracy and adherence to standards.
  • Evaluated personnel validation records and installation checks.
  • Verified training files and ensured timely issuance and log maintenance of QA documentation

Education

Post Graduate Diploma - Healthcare Management (PGDM)

Welingkar Institute of Management Development And Research
Mumbai
07-2016

Advanced Diploma - Business Administration

Welingkar Institute of Management Development And Research
Mumbai
07-2015

Post Graduate Diploma - Quality Assurance (Food & Pharmaceutical Industry)

Sophia College
Mumbai
10-2009

Bachelor of Science - Microbiology

Sophia College
Mumbai
06-2007

Skills

  • CSV & GxP Compliance
  • 21 CFR Part 11 and EU Annex 11 compliance
  • ISO 9001:2015, ISO 13485:2016, ISO 19011:2018 compliance
  • SAP Validation/Revalidation
  • Project management
  • Quality Audits
  • Regulatory Readiness
  • IT QMS Implementation
  • GLP/GMP
  • Data Integrity
  • Change Controls, Deviations & CAPA
  • Risk assessments
  • Leadership & Client Engagement
  • Project Delivery & Team Mentorship
  • Analytical thinking
  • Informed and timely decision-making
  • Relationship building

Certification

  • CQI and IRCA certified Medical Devices -Quality Management Systems Auditor/lead Auditor Certification (ISO 13485:2016) (Sep 2025)
  • Advanced Certificate in Medical Device Vigilance – Udemy, PV Drug Safety Academy (Jul 2025)
  • Medical Device Single Audit Program (MDSAP) Training Course – Udemy, Lana Abel (Jun 2025)
  • ISO 13485 Standard for Medical Devices – From A to Z [2024] – Udemy, Anil Sharma Kandel (Jun 2025)
  • Medical Device Process Validation – ISO 13485: IQ OQ PQ – Udemy, Martin Conneely (Jul 2025)
  • Extensive training in Computer System Validation (CSV) and GxP Compliance

LANGUAGES

English (Fluent)
Hindi (Fluent)
Konkani (Native)

Timeline

Associate Director / Senior Manager

PricewaterhouseCoopers Services LLP
06.2023 - Current

Senior Manager

Ernst & Young LLP
10.2022 - 06.2023

Manager

Ernst & Young LLP
10.2020 - 09.2022

Senior Consultant

Ernst & Young LLP
09.2018 - 09.2020

Consultant

Ernst & Young LLP, Mumbai
09.2017 - 09.2018

Assistant Manager, Quality Assurance

Cipla Limited
12.2009 - 09.2017

Post Graduate Diploma - Healthcare Management (PGDM)

Welingkar Institute of Management Development And Research

Advanced Diploma - Business Administration

Welingkar Institute of Management Development And Research

Post Graduate Diploma - Quality Assurance (Food & Pharmaceutical Industry)

Sophia College

Bachelor of Science - Microbiology

Sophia College

AWARDS & RECOGNITION

  • PwC Chairperson’s Changemaker Award 2025 – Growth Category
  • Multiple EY “I Am Exceptional” Awards for SAP validation & CSV leadership
  • EY Kudos Award – 21 CFR Part 11 compliance excellence
  • Cipla Jaagruti Star Award – QA outstanding performance and valuable contributions
  • Academic Excellence Awards – Sophia College & Association of Food Scientists & Technologists, Mumbai Chapter

Hobbies

Painting, designing, quilling, reading, and listening to music.

WINNIA FRANCISCA FURTADO