YADAV NILAM
Ahmedabad
Summary
Dynamic Business Development Associate with expertise in data analysis and relationship management. Proven ability to cultivate client relationships and enhance customer satisfaction through effective problem-solving and prompt support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Development Associate
AXIS BANK
AHMEDABAD
07.2023 - 11.2025
- Cultivated client relationships to drive business opportunities and customer satisfaction.
- Conducted market research to pinpoint emerging business trends and growth opportunities.
- Managed customer inquiries, delivering prompt support for banking products.
- Resolved customer questions and concerns regarding products and services.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
Sales Executive
AB INSURANCE PVT.LTD
AHMEDABAD
01.2022 - 11.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed client accounts and ensured timely follow-ups on policy renewals and inquiries.
Education
Bachelor of Science -
K.K SHASTRI EDUCATION CAMPUS
AHMEDABAD 01-2019
Skills
- MS office
- Data analysis
- PowerPoint Presentation
- Microsoft Word
- Microsoft Excel
- Tally
- Invoicing and billing
- Accounting controls
Certification
NAVYUG COMPUTER CENTER
Timeline
Business Development Associate
AXIS BANK
07.2023 - 11.2025
Sales Executive
AB INSURANCE PVT.LTD
01.2022 - 11.2022
Bachelor of Science -
K.K SHASTRI EDUCATION CAMPUS