Yarraguntla Ankita
Hyderabad
Summary
Results-driven Sales Coordinator with expertise in sales coordination, customer relationship management, and sales data analysis. Proven track record in enhancing client satisfaction and streamlining processes to drive revenue growth. Dynamic Sales Coordinator with expertise in sales data analysis, proposal development, and customer relationship management.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
Skylark foods pvt.Ltd
Haryana
04.2023 - Current
- Coordinated sales activities between teams to streamline communication and efficiency.
- Managed customer inquiries and provided timely support to enhance satisfaction.
- Organized sales presentations and ensured all materials were prepared and accurate.
- Maintained accurate records of sales data for reporting and analysis purposes.
- Collaborated with logistics to ensure timely delivery of products to clients.
- Trained new staff on sales processes and company policies for operational consistency.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Strengthened client relationships by responding promptly to inquiries and resolving issues during sales.
- Performed follow-up calls with customers after each sale was completed.
- Coordinated and finalized sales proposals to complete purchases.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
- Reviewed customer feedback surveys to identify improvement areas for enhancing satisfaction.
- Built key customer relationships to drive sales growth.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Credit Controller
Drools Pet food pvt ltd
Rajnandgaon
07.2020 - 04.2023
- Analyzed credit risk assessments to determine customer creditworthiness effectively.
- Analyzed credit risk for potential customers.
- Evaluated creditworthiness and current situation of each customer.
- Managed customer accounts, ensuring timely payments and clear communication.
- Coordinated with sales teams to resolve billing disputes, strengthening customer relationships.
- Conducted regular follow-ups on overdue accounts to secure payment commitments.
- Reviewed payment plans with customers, facilitating timely debt repayment.
- Followed up on any outstanding payments in a timely manner.
- Reconciled customer accounts and maintained accurate records.
- Maintained records of transactions and account status using SAP
- Processed incoming payments accurately and efficiently.
- Prepared monthly aging reports to identify overdue payments.
- Collaborated with internal departments to streamline the collection process and improve efficiency.
- Investigated customer queries related to invoices, payments, credits, and deductions.
- Initiated legal action against delinquent debtors, safeguarding company revenue.
- Negotiated settlements with past due customers while protecting company interests.
- Participated in the development and implementation of new policies and procedures relating to credit control operations.
- Created detailed account statements for customers to clarify balances.
- Oversaw month-end closing process, prepared financial statements and managed advanced reconciliations.
HR Generalist
PET DIET FIX
HYDERABAD
11.2018 - 04.2023
- Streamlined employee onboarding processes and documentation to ensure efficient integration of new hires.
- Coordinated employee training programs to foster skill development and increase engagement.
- Resolved employee relations issues by providing guidance and support, promoting a positive workplace environment.
- Conducted employee performance reviews to assess skills and growth opportunities.
- Assisted in recruitment efforts, screening resumes, and scheduling interviews.
Education
MBA - HR & Marketing
Kalinga University
Raipur Chhatisgarh08-2016
Skills
- Sales coordination
- Customer relationship management
- Order processing
- Sales data analysis
- Proposal development
- MS Excel
- SAP
- Communication skills
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Telugu
Beginner (A1)
A1
Timeline
Sales Coordinator
Skylark foods pvt.Ltd
04.2023 - Current
Credit Controller
Drools Pet food pvt ltd
07.2020 - 04.2023
HR Generalist
PET DIET FIX
11.2018 - 04.2023
MBA - HR & Marketing
Kalinga University