Yashika .

Guiding students and parents through academic programs, admission procedures, and fee structures.

Managing branch operations related to counseling, admissions, and student database updates.

Handling student inquiries and providing personalized counseling based on their needs.

Following up with potential students to ensure smooth admissions and timely fee payments.

Maintaining student records in Salesforce CRM for efficient tracking and reporting.

Counseling students and parents about the courses and make them understand the course duration fee structure.

Daily Target for 150+ connected calls with parents.

Updating the database in Salesforce for all the counselled students.

Taking timely follow-ups for payments and achieving targets.

Guiding students for entire course with hostel and school details according to there needs.

A high-performing professional with exceptional rapport-building skills, fostering strong relationships with parents. Consistently surpassed monthly admission targets, achieving 100% success.

Process - Kotak Term Insurance.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

● Complete guidance is given to the customer regarding Term Insurance and convert it into sales
● Responsible for every customer to give crystal clear information so that his/her nominee can claim the sum assured amount in the future.
● Won Early Bird and Target achiever certificate in RNR