A client-focused professional with over 9 years of experience in client partnership, brand activation and account management within the event services, IT and learning & development sectoExperienced in contributing to business growth, cultivating client relationships, and coordinating teams in dynamic, multicultural environments. With an entrepreneurial mindset I aim to deliver results and contribute collaboratively to business solutions.
Overview
10
10
years of professional experience
Work History
Manager - L&D Content Strategy & Curation
PricewaterhouseCoopers AC
11.2021 - Current
Client & Vendor Process Management: Managed US L&D content vendor processes, supporting online content delivery and stakeholder engagement. Responsibilities included vendor interaction, procurement, invoicing, and reporting.
Process Optimization & Tool Implementation: Collaborated to streamline external training license and certification voucher management. Led the development and implementation of a centralized process and tool, in collaboration with the tech team, to manage external certifications and training licenses across the firm. This initiative was recognized by L&D leadership for its impact on efficiency.
Data Analysis & Reporting: Managed reporting mechanisms for stakeholders, tracking training participation, course preferences, and completion rates to provide insights for decision-making.
Team Coordination & Internal Communications: Coordinated a team for 2 years, developing internal communication strategies and newsletters to foster engagement.
Event Contribution: Contributed to core teams for major internal events (PwC RISE, L&D Kaleidoscope), assisting in conceptualizing event identity and curating cultural experiences.
Parter Success Management
The Scalers
06.2021 - 08.2021
Client Relationship Management: Managed and developed key accounts (e.g., GradGuide, Assima, Mediolanum, PartyLite, PowerOn), focusing on meeting recruitment goals and candidate selection.
Cross-Functional Coordination: Coordinated collaboration between Account Management and Talent Acquisition Teams to enhance efficiency.
Content Curation: Curated content for partner engagement pages and websites for candidate outreach.
Manager - Brand Activation
Wizcraft International Entertainment Pvt Ltd
Hyderabad
05.2017 - 01.2021
Account Management & Business Growth (India Market): Served as Account Manager and primary point of contact for key corporate clients (Microsoft, Google, Autodesk, ACT Fibernet, Optum Global Solutions, Wells Fargo, D.E. Shaw, Arcesium, T-Hub). Contributed to sales turnover, including a 188% increase in business for Microsoft and a 274% increase for Google.
Strategic Content & Experience Development: Played a role in conceptualizing and curating experiences and content aligned with client communication and business objectives across diverse sectors.
Digital & Social Media Application: Curated digital content for virtual events and oversaw event setup on virtual platforms in accordance with client/company brand guidelines.
Team & Project Coordination: Guided a team of 5, supporting them in conceptualizing experiences for existing clients and contributing to new client acquisition efforts. Managed end-to-end execution of pan-India special projects and events, focusing on quality control.
Multi-Cultural Collaboration: Worked with global event teams to execute large-scale events in India (e.g., U.I.M F1H2O World Championship, Global Entrepreneurship Summit).
Recruitment - Inbound Candidate Sourcer
Uber
Hyderabad
08.2016 - 05.2017
Candidate Application Review - Assisted the team in reviewing candidate applications to shortlist potential talent for the company
Candidate Interviews - Assisted the team in interviewing shortlisted candidates for the first round of interviews
Candidate Testing - Managed tests and creative assignments being sent out to the candidates for the second rounds of interviews
Achievements/Tasks
Client Servicing Executive - Brand Activation
Wizcraft International Entertainment Pvt Ltd
Hyderabad
07.2015 - 08.2016
Client Services: Assisted in managing corporate clients (Microsoft, D.E Shaw, USP, Dr Reddy's & THub) to conceptualize event concepts.
Program Initiative: Initiated and managed the internship program for the Hyderabad office, including shortlisting and onboarding interns.
Education
MA Communication -
Manipal University
Manipal
05.2015
Bachelor of Commerce -
St Josephs College of Commerce
Bengaluru
05.2013
Skills
Content strategy & curation
Vendor Management
Stakeholder management
Team management
Account management
Critical thinking and problem solving
Process optimization
Event planning
Microsoft Office
Google Suite
Canva
LMS
Awards
Star of the Year 2024, PricewaterhouseCoopers
PwC Annual Business Awards 2023 - Go The Extra Mile Award (02/2023)
PricewaterhouseCoopers - Client Champion Award (08/2022-09/2022)
PricewaterhouseCoopers - PwC Spot Award (03/2022)
Wizcraft International Entertainment Pvt Ltd - Wiz of the Month (Dec 2016 & Aug 2019)
Wizcraft International Entertainment Pvt Ltd - Best New Wiz of the Year (2015-2016)
Talent Acquisition Specialist at PricewaterhouseCoopers., AC, Bangalore (Off-role with Objectwin)Talent Acquisition Specialist at PricewaterhouseCoopers., AC, Bangalore (Off-role with Objectwin)