Yashodha Pillai
Mumbai
Summary
Dynamic Agile leader with over 18+ years of experience having SAFe RTE certification and expertise as a Scrum Master and Release Train Engineer. Proven track record of scaling Agile frameworks in leading cloud implementations and managing teams in data reporting, visualization, analytics, warehousing, governance, and business intelligence across banking, insurance, public sector, energy sector and life sciences. Adept at leading Program Increment, resolving systematic impediments and coaching cross functional teams to build high performing, customer centric ecosystems. Achievements also include enhancing operational excellence and fostering organizational development through effective leadership coaching. Recognized for cultivating creative environments that inspire management teams to achieve high performance.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Senior Manager - Agile Leader
LTIMindtree
Anushaktinagar, Maharashtra
06.2021 - Current
- Pre-planned and orchestrated remote/hybrid PI Planning for 5 Agile teams (75+ members), boosting delivery predictability from 68% to 84% over 4 PIs.
- Proactively managed cross-team dependencies and mitigated program risks using the ROAM technique, reducing feature release slippage by 20%.
- Increased iteration velocity across each programme through agile delivery routines.
- Coached programmes on Azure infrastructure and ELT for Power BI reporting.
- Resolved numerous interdepartmental workplace disputes amicably, increasing overall team efficiency by 30% by directing attention away from Agile team.
- Set up Azure cloud platform and provisioned 2 dozen components.
- Presented Azure components across environments and documented SOP for clients.
- Obtained bank security sign-off for data ingestion to start.
- Whiteboarded data modelling, ingestion, governance, and data science roadmaps.
- Drove servant leadership actions to cut costs and improve profit margins.
- Built programme health dashboards with KPI visibility for clients.
- Reviewed programme progress through periodic control checkpoints.
- Identified potential roadblocks in key moments of the project lifecycle, effectively diverting workflow elsewhere as needed and ensuring 98% deadline adherence.
- Ran retrospectives to assess team health and apply improvement strategies.
Service Senior Scrum Master
Wipro
Mumbai, Maharashtra
09.2020 - 06.2021
- Led multiple teams across 10 people per sprint, delivering parallel project work.
- Coordinated teams to deliver in-house outputs alongside third-party deliverables.
- Built a self-organised scrum team with strong sprint velocity outputs.
- Filled in as part-time agile coach when coaching capacity was absent.
- Coached multiple stakeholders within and outside project during agile ceremonies.
- Drove servant leadership to improve operations, enabling savings and higher margins.
Senior Business Intelligence Analyst & Scrum Master
Deloitte Consulting India Pvt Ltd
Mumbai, Maharashtra
01.2014 - 07.2020
- Led public sector journeys with agile delivery for sprint velocity gains.
- Coached overall agile delivery across public sector project teams.
- Coached Scrum Masters for delivery within and beyond project boundaries.
- Built 40+ Cognos reports and performed reverse engineering for public sector delivery.
- Developed 8 periodic reports using BOJ and HANA for pharma co-viogilance.
- Produced bilingual reporting outputs for life science pharma co-viogilance stakeholders.
- Delivered 6 systems across Teradata, SSRS, Greenplum, Tableau, Cloudera platforms.
- Applied agile best practices to unblock impediments and strengthen team cohesion.
- Trained teams in agile practices to build positive mind-set alignment.
- Resolved stakeholder conflicts through negotiation and mutually beneficial agreements.
- Delivered servant leadership behaviours that drove operational improvements and savings.
- Mapped current business processes and operational workflows for targeted efficiency fixes.
- Built reusable model library to standardise business intelligence report outputs.
- Optimised system and platform performance using practical engineering trade-offs.
- Derived metrics from raw data to track organisational efficiency improvements.
- Synthesised business intelligence datasets into clear reports and polished presentations.
- Facilitated Scrum ceremonies and coached product owner development sessions.
- Assessed process impact on users and stakeholders for improvement options.
Associate Consultant
Datamatics Global Solutions Ltd
Mumbai, Maharashtra
01.2012 - 12.2013
- Conducted on-site observations and interviews to map team strengths and gaps.
- Led client-site projects through delivery using agile for a pharma client.
- Advised stakeholders and applied problem-solving strategies during business re-energisation needs.
- Produced finding reports that supported management decisions and next steps.
- Modelled data in Cognos BI to forecast trends across 3 dashboards.
- Collected, arranged, and entered information into database systems.
- Tracked and analysed reports to identify required improvements for delivery.
Associate
Cognizant Technology Solutions
Mumbai, Maharashtra
02.2011 - 08.2011
- Reported daily oncology cases accurately using Cognos reporting tools.
- Updated and maintained Cognos Framework Manager configuration and report structures.
- Updated and maintained existing Cognos reports for continued reliable output.
- Proactively adjusted systems and fixed bugs to improve performance.
- Designed and developed systems aligned with user needs and productivity targets.
- Coordinated with project managers, developers, quality assurance, and customers to resolve technical issues.
- Worked on 50+ reports within short timeframes for change requests.
Senior Software Engineer
Patni Computer Systems Ltd
Mumbai, Maharashtra
09.2010 - 02.2011
- Analysed system options with cross-functional team against evolving client requirements.
- Built a high-performing software engineering team to boost organisational success.
- Analysed system options with cross-functional team to support cross-selling.
- Improved system performance by resolving bugs and applying proactive fixes.
- Designed and developed systems that meet user needs and improve productivity.
- Coordinated with project managers, developers, QA, and customers to resolve technical issues.
- Reported money laundering activity using required reporting processes.
- Delivered 4 dashboards within a short span of time.
- Led SQL, Cognos reporting, and MS-SQL Server reporting as team lead.
Associate Consultant
Ibexi Solutions Pvt Ltd.
Mumbai, Maharashtra
08.2008 - 09.2010
- Worked with insurance firm to deliver complete end-to-end business intelligence solutions.
- Built a data warehouse with Microsoft SSIS for premium claim dimensions and metrics.
- Created Cognos reports for daily reporting of premiums and claims.
- Managed more than 100 user report requests using the data warehouse.
Software Engineer
Alpha Data Processing Pvt Ltd
Mumbai, Maharashtra
09.2007 - 08.2008
- Reviewed requirements specifications and technical design documents to provide timely feedback.
- Partnered with client engineering teams to support application development and prototypes.
- Collaborated with cross-functional developers to assess system solutions for evolving requirements.
- Reported money laundering activity to meet compliance obligations.
- Managed 40 reporting requests per month using SQL, Teradata, and Sybase.
Education
Bachelor of Engineering - Information Technology
Shah & Anchor Kutchhi Engineering College
Mumbai08-2007
HSC - Science
Atomic Energy Junior College
Mumbai06-2003
High School Diploma -
Atomic Energy Central School 2
Mumbai05-2001
Skills
- ART Facilitation
- Scaling Frameworks
- Agile Project Leader
- Agile Coach
- Team Player
- Motivation
- Communication
- Conflict Management
- Release/ Sprint Planning
- Sprint Retrospective
- Quality Management
- Defect Management
- Facilitator
- Business Intelligence
- Data Analytics
- Data Warehousing
- Data Governance
- Google Analytics
- Qlik sense
- BOBJ
- Power BI
- Cloudera
- Teradata
- Greenplum
- HANA
- SSIS
- Tableau
- Cognos 10
- Cognos
- Impromptu
- SQL
- PL/SQL
- MS - SQL
- Oracle
- Toad
- Collibra
- Microsoft Excel
- Microsoft Team
- Foundation
Certification
- IBM Cognos
- Certified Scrum Master (CSM)
- Google Analytics (GAIQ)
- Certified Agile Leadership - Essentials (CAL - E / T / O)
- Certified Scaled Agilist - SAFe-LA
- Certified SAFe Scrum Master - SSM
- Certified Kanban Management Professional
- Certified Agile Coach (ICP-ACC)
- Certified SAFe 6 RTE
Custom
- I like to spend quality time with family
- Doing Yoga
- Listening to music
Timeline
Senior Manager - Agile Leader
LTIMindtree
06.2021 - Current
Service Senior Scrum Master
Wipro
09.2020 - 06.2021
Senior Business Intelligence Analyst & Scrum Master
Deloitte Consulting India Pvt Ltd
01.2014 - 07.2020
Associate Consultant
Datamatics Global Solutions Ltd
01.2012 - 12.2013
Associate
Cognizant Technology Solutions
02.2011 - 08.2011
Senior Software Engineer
Patni Computer Systems Ltd
09.2010 - 02.2011
Associate Consultant
Ibexi Solutions Pvt Ltd.
08.2008 - 09.2010
Software Engineer
Alpha Data Processing Pvt Ltd
09.2007 - 08.2008
Bachelor of Engineering - Information Technology
Shah & Anchor Kutchhi Engineering College
HSC - Science
Atomic Energy Junior College
High School Diploma -
Atomic Energy Central School 2