Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

YASHVARDHAN NAIN

Technical Account Manager/Customer Success
Faridabad
YASHVARDHAN NAIN

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
years of professional experience

Work History

Nextera Productions Pvt Ltd
Noida

Customer Success Manager
09.2022 - 03.2023

Job overview

  • Reaching out to existing and new clients and briefing out the ongoing and upcoming campaigns and also driving the deals to closure
  • Managing the team and preparing reports for the monthly assigned deals and campaigns.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.

DynaNet Online SupportPvt. Ltd
Surat

Technical Account Manager/Customer Success
02.2021 - 07.2022

Job overview

  • Responsible for B2B sales process, demonstrating the the various CRM software to Top level management of the clients, manage to get our product popular in many new business verticals, exemplary skills in insuring eff effective communication between backend and frontend teams, handling operations, working on the implementation tasks of the CRM software (Zendesk)
  • Built long-term trusted partner relationships to manage stakeholder expectations and meet revenue growth goals.
  • Conducted presentations to large groups at trade shows, reseller events and onsite product trainings.
  • Engaged in tool and process improvements to streamline customer success activities and services.

Red Fort Wealth ManagementPvt. Ltd

Finance & Operations Intern, Data Analytics Intern
12.2017 - 12.2018

Job overview

  • Dealt with trading platforms of international brokerages such as RL360 and evaluated the performance of AMFI rated mutual funds

06.2018 - 08.2018

Job overview

  • Analyzed the executive compensation summaries of NYSE firms and compiled the mentioned data in a comprehensive MS Excel model

Marketing Analyst
06.2018 - 07.2018

Job overview

  • Awarded a certificate of special recommendation over and above the certificate of experience for submitting thesis on ‘BrandLoyalty’

Nature

Volunteer
02.2018 - 03.2018

Education

Shaheed Bhagat Singh College (University OfDelhi)
Delhi

B.A (Hons.) from Economics
04.2017 - 01.2020

University Overview

GPA: 7.5

Manav Rachna International School

AISSCE from Commerce
07.2017 - 09.2020

University Overview

GPA: 7.2

Manav Rachna International School

AISSE

University Overview

GPA: 8.2

Skills

    Account updates

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Additional Information

  • MAJOR AWARDS & ACHIEVEMENTS , International Level Qualifier – World RoboticsOlympiad, Qatar (Nov ’16) Winner of Indian Robotics Olympiad Nationals in the senior high category with participation from 100 engineeringteams PROFESSIONAL COURSES & SKILLS Trading – Intermediate 17.4% annual return generated since 2016 (Nifty 11.1%)

Timeline

Customer Success Manager

Nextera Productions Pvt Ltd
09.2022 - 03.2023

Technical Account Manager/Customer Success

DynaNet Online SupportPvt. Ltd
02.2021 - 07.2022

06.2018 - 08.2018

Marketing Analyst

06.2018 - 07.2018

Volunteer

Nature
02.2018 - 03.2018

Finance & Operations Intern, Data Analytics Intern

Red Fort Wealth ManagementPvt. Ltd
12.2017 - 12.2018

Manav Rachna International School

AISSCE from Commerce
07.2017 - 09.2020

Shaheed Bhagat Singh College (University OfDelhi)

B.A (Hons.) from Economics
04.2017 - 01.2020

Manav Rachna International School

AISSE
01.2015
YASHVARDHAN NAINTechnical Account Manager/Customer Success