Experienced Payroll and HR Operations professional with expertise in global payroll management and HR function support. Skilled in payroll administration, onboarding, offboarding, and HR policy implementation. Experience includes administering Group Mediclaim benefits and optimizing HRIS platforms like BambooHR. Collaborates effectively with cross-functional teams to ensure payroll accuracy and compliance.
Overview
15
15
years of professional experience
Work History
People Ops & Payroll Manager
Prudent International
Mumbai
12.2025 - Current
Managing end-to-end HR operations for the India and Dubai offices, ensuring alignment with business objectives and local employment regulations.
Handling the complete recruitment lifecycle, including workforce planning, job postings, sourcing, screening, interviewing, salary negotiations, offer management, and onboarding.
Developed and implemented HR policies, SOPs, employee handbooks, and HR processes, standardizing practices across the organization.
Administering attendance, leave management, payroll inputs, reimbursements, full-and-final settlements, and employee records.
Coordinating payroll processing with finance team to ensure timely and accurate salary disbursement.
Ensuring compliance with applicable labor laws and statutory requirements in India, including PF, ESIC, Professional Tax, Labour Welfare Fund, Gratuity, Bonus, and Shops & Establishment regulations.
Managed employee engagement initiatives, recognition programs, team-building activities, and wellness programs, enhancing organizational culture and employee morale.
Prepared HR dashboards, MIS reports, and analytics on headcount, recruitment, and payroll, providing insights for strategic decision-making.
Drafting and issuing HR documentation, including appointment letters, employment contracts, confirmation letters, salary revision letters, promotion letters, warning letters, experience letters, and relieving letters.
Serving as the primary HR point of contact for employees across India and Dubai, providing guidance on HR policies, benefits, performance, and workplace matters.
Manager - Payroll and Admin
TRAYDSTREAM PRIVATE LIMITED
Mumbai
01.2018 - 12.2025
Managed end-to-end payroll processing for the India Office including shift allowances calculations and generation of monthly salary slips in the system each month.
Also managed payroll processing for UAE, UK, Pakistan offices and company contractors.
Ensured timely statutory payment like Provident Fund, Profession tax, ESIC and salary TDS payment each month before the deadline date.
Ensured accurate salary TDS calculations by third party and reconciliations for India office, in compliance with Indian tax regulations.
Prepared monthly payroll report, cost to company report for regional offices, gratuity and paid leaves report, shift allowances report, and new joiners and leavers report for management review.
Managed employee onboarding and offboarding processes, ensuring compliance with checklists and accurate processing of full and final settlements.
Assisted in the recruitment of entry-level and mid-level positions across Technology and Trade finance department.
Screened resumes, conducted Culture Fit interviews, and coordinated telephonic interviews for potential candidates.
Drafted HR letters and documentation, including appointment letters, confirmation letters, promotion letters, salary revision letters, warning letters, experience letters, and relieving letters.
Managed the end-to-end selection and implementation of the Group Mediclaim Policy for employees.
Evaluated competitive insurance quotations from multiple insurance providers, analyzing premium, coverage, benefits, exclusions, claim settlement ratios, and network hospitals to inform policy selection.
Conducted comparative analysis of policy proposals and presented recommendations to management for informed decision-making and selection of the most suitable policy.
Coordinated with insurance brokers and insurers to ensure seamless implementation and renewal of the Group Mediclaim Policy.
Managed employee communication regarding policy enrollment, coverage, benefits, claim processes, and policy updates.
Collected, verified, and submitted employee and dependent data to the insurer for policy issuance and enrollment.
Ensured timely premium payment, policy issuance, and accurate maintenance of employee insurance records.
Acted as the primary point of contact between employees, the insurance broker, and the insurer for resolving policy-related queries and ensuring smooth policy administration.
Oversaw vendor invoice processing and payments, ensuring accuracy, timeliness, and compliance with internal financial controls.
Facilitated activities and programs aimed at promoting employee wellness and engagement.
Maintained and updated a systematic filing system for payroll, taxation, vendor, and HR-related documents to ensure audit readiness and compliance.
Customer Service Associate (Operations)
MAERSK GLOBAL SERVICE CENTRES INDIA PVT LTD
Mumbai
11.2011 - 11.2017
Addressed customer and cargo-related queries from clients and origins via email to facilitate effective communication and resolution.
Managed Work for Countries like England, Scotland, Ireland and Germany with effective communication.
Trained the team and new recruits on operational procedures.
Daily Management Reporting including total tasks handled by the team.
Managed Invoices within agreed time frames and accuracies.
Collaborated in weekly conference calls with front office colleagues to enhance invoice quality and address team challenges.
Auditing the mails handled by the team randomly in order to improve the service quality provided to customers.
Received recognition from superiors for executing assignments with high accuracy and ensuring smooth management.
Got appreciation for managing the work ‘JUST IN TIME’.
Ensured the 100% Productivity for all assignments.
Education
MBA - Finance
Mumbai University
Mumbai
06-2009
Skills
Payroll Administration
Onboarding and offboarding
Employment Law
HRIS (BambooHR)
MS Office tools
Effective communication
Personal Information
Date of Birth: 25/12/1981
Additional Qualifications
Certification in German Language from Goethe Institute - Cleared 2 Levels.
Diploma in Export-Import management –ETTI (approved by IMC).
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited
PAYROLL MANAGER – PAYCOR SPECIALIST – CERTIFIED PAYCOR HR AND PAYROLL PRO at doodie callsPAYROLL MANAGER – PAYCOR SPECIALIST – CERTIFIED PAYCOR HR AND PAYROLL PRO at doodie calls