YASIR ANWER ANSARI
Navi Mumbai
Summary
Goal-driven analyst polished in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Several years of experience in industry.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Analyst
Accenture Pvt.Ltd.
Navi Mumbai
03.2021 - Current
- Reviewed website content including text and images, to insure that it follows company guidline
- Reviewed content to determine if it violates any laws or regulations such as those pertaning to hate speech, bullying or harassement
- Reviewed content for copyright or obsense language
- Monitored social media channel for illegal activity or violation of company policies
- Reviewed content for potential threads to public health or safety, such as instructions on how to make explosive devices or biological weapon
Technical Support Executive
Concentrix Services India Pvt.Ltd.
10.2017 - 12.2017
- Worked as Post of Advisor: Voice Technical Support Base
- Acted as External Face of the company for enterprise client everyday, managing inbound client queries via support requests
- Diagones and solve the technical issues with the world class-engineering and product team mate
- Treated costumer support performance report and matrix on a monthly basis
Education
B.Tech - ECE
Rajasthan Technical University
Kota,RJ01.2017
12th -
U.P BOARD
01.2012
10th -
U.P BOARD
01.2010
Skills
- Time Management
- Innovations
- User Experience
- Workflow Analysis
- Process enhancement
- Report Preparation
- Audit Support
Languages
- English
- Urdu
- Hindi
- Arabic
Certification
- SQL
- HTML
- CSS
- Digital Marketing
- Excel
Timeline
Analyst
Accenture Pvt.Ltd.
03.2021 - Current
Technical Support Executive
Concentrix Services India Pvt.Ltd.
10.2017 - 12.2017
B.Tech - ECE
Rajasthan Technical University
12th -
U.P BOARD
10th -
U.P BOARD
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