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Yatendra Kumar Lodhi
Lucknow
Work Preference
Summary
Dynamic eCommerce professional with a proven track record at Amazon, excelling in contract negotiation and trend analysis. Adept at enhancing customer service and driving innovative strategies that elevate team performance. Recognized for effectively responding to market trends and fostering collaboration among diverse teams to achieve business objectives.
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
7
7
years of post-secondary education
11
11
years of professional experience
Work History
Filed excutive
Phone pay
Lucknow, Uttar Pradesh
04.2026 - Current
- Interviewed, recruited and trained new onboarding candidates.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Prepared annual data to determine metrics for operational performance.
- Identified trends and assessed opportunities to improve processes and execution.
Team Leader
Instakart services pvt ltd
Lucknow
08.2024 - 11.2025
- Led team in daily logistics operations and workflow management.
- Coordinated shipment schedules to ensure timely delivery of goods.
- Trained new employees on safety protocols and operational procedures.
- Resolved customer inquiries and issues related to shipments promptly.
- Oversaw inventory management and maintained stock accuracy.
- Led daily operations ensuring efficient workflow and team collaboration.
- Managed team schedules to optimize coverage and service levels.
- Monitored inventory levels and coordinated restocking efforts as needed.
- Conducted regular team meetings to align goals and share updates.
- Offered training and support to keep team members motivated and working toward objectives.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
SBI CREDIT CARD
Cellbher
Lucknow
07.2024 - 08.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Bajaj finance Ltd
Quess
Lucknow
11.2020 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
E commerce
Amazon
Lucknow
09.2015 - 09.2019
- Negotiated contracts with vendors for web hosting services and other third party solutions needed for running an effective eCommerce business.
- Monitored customer reviews on eCommerce sites and responded promptly as needed.
- Monitored trends in ecommerce industry, incorporating new ideas into marketing plans.
Education
Bachelor of Arts - Hindi
Ram Manohar Lohiya Awadh University
Lucknow 07.2017 - 07.2020
Instrumention And Control
Fizoj Gandhi Polytechnic
07.2010 - 07.2014
Skills
- E-commerce strategy
- Contract negotiation
- Customer service
- Trend analysis
- M S OFFICE
- Inventory management
- Employee training
- Team leadership
- Logistics operations
- Performance improvement
- Process optimization
- Effective communication
- Shift scheduling
Languages
Hindi English
First Language
Timeline
Filed excutive
Phone pay
04.2026 - Current
Team Leader
Instakart services pvt ltd
08.2024 - 11.2025
SBI CREDIT CARD
Cellbher
07.2024 - 08.2024
Bajaj finance Ltd
Quess
11.2020 - 06.2023
Bachelor of Arts - Hindi
Ram Manohar Lohiya Awadh University
07.2017 - 07.2020
E commerce
Amazon
09.2015 - 09.2019
Instrumention And Control
Fizoj Gandhi Polytechnic
07.2010 - 07.2014