Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Disclaimer
Timeline
Generic
Yerram Usharani

Yerram Usharani

Hyderabad

Summary

Aspire to join a reputed company to perform best of my abilities as analyst or an IT position that allows growth into a similar role.

Overview

9
9
years of professional experience

Work History

IT Analyst

TATA Consultancy Services
Hyderabad
12.2021 - Current

Autosys Administration & Scheduling:

  • Taking care of OS and DB VTM patching of Linux batch servers for every quarter using starfleet application for all the regions.
  • Experienced in creating and managing job schedules using Autosys, ensuring timely execution of critical tasks and minimizing system downtime.
  • Skilled in troubleshooting and resolving issues related to job failures, system errors, and performance bottlenecks, ensuring smooth operation of scheduling processes.Taking care of CERT renewal for Autosys WCC & EEM
  • Created comprehensive documentation for Autosys configurations, best practices, and troubleshooting procedures, and provided training to end-users and support staff to ensure effective utilization of the scheduling system.
  • Collaborated with cross-functional teams to plan and execute system upgrades, patches, and migrations.
  • Working on Jilin validations and user build entitlements.
  • Configured and customized Autosys environments using JIL scripts, including job servers, agents, calendars, and variables, to align with organizational needs and infrastructure constraints.
  • Participated in disaster recovery planning and testing to ensure business continuity in the event of a system failure or outage.
  • Implemented performance tuning techniques to optimize Autosys server performance, including resource utilization, job execution times, and database queries, ensuring optimal system throughput.

Service Now:

  • Managing/creating Change and Change tasks assigned to our group
  • Troubleshooting the user tickets/incidents

Unix:

  • CA Agent Upgrade, Version update
  • Having Exposure to File Permissions, User Administration, General System Commands, File System Hierarchy.

Senior System Engineer

Cognizant Technology Solutions
Bangalore
06.2019 - 12.2021

Autosys Batch Scheduling:

  • Worked on patch upgrade on servers.
  • Troubleshooting application/job related issues, scheduling applications and adding calendars
  • Creation of objects (jobs, applications, events, Schedules, sync, calendars, users)
  • Installing CA services on Agents and Configuring Agents in CA and make them up.
  • Working on Issues with job and finding out the root causes and resolving the issues
  • Upgrading Agents (Unix, Iseries, Windows).
  • Recycling services in Agents on any issues.
  • Creation of Applications, Links, Jobs, Calendars, users.
  • Weekly and Monthly Back up of all production and QA jobs.
  • Creating users and provide access according to the policies.

Service Now:

  • Assigning Incidents to other levels.
  • Creating change and working on ctasks raised by application team.
  • Resolving the Service Requests.

Unix:

  • CA Agent Upgrade, Version update
  • Having Exposure on Unix Administration.

Project Engineer

Wipro Technologies
Pune
10.2015 - 05.2019

CA Workload Automation & Batch Operations:

  • Creation of objects (jobs, applications, events, Schedules, sync, calendars, users)
  • Reports of weekly, monthly for all productions jobs.
  • Checking CA Production and QA server status.
  • Installing CA services on Agents and Configuring Agents in CA and make them up.
  • Triggering of Applications and jobs.
  • Modification of Jobs, Applications, Calendars, User permissions.
  • Working on Issues with job and finding out the root causes and resolving the issues
  • Upgrading Agents (Unix, I series, Windows).
  • Creating users and provide access according to the policies.

Service Now:

  • Working on Ctasks raised by Application team.
  • Resolving the Service Requests.
  • Creating Tickets with priority as per the criticality of jobs.

Education

B.Sc (MSCs) -

Kasthurba Gandhi Degree & PG College For Women
Hyderabad
01.2015

Intermediate (MPC) -

Narayana Junior College
Hyderabad
01.2012

SSC -

ZPHS, Thumkunta
01.2010

Skills

  • Proficient in Autosys administration, including job scheduling, monitoring, and troubleshooting
  • Knowledge of Unix/Linux and Windows operating systems
  • Familiarity with database systems (eg, Oracle, SQL Server)
  • Excellent problem-solving and communication skills
  • Experience with scripting languages such as Shell
  • Ability to work independently and collaboratively in a fast-paced environment
  • Used Service Now ticketing tool and familiarity with ITIL framework and principles

Accomplishments

  • Recognized by the company for consistently delivering exceptional customer service and exceeding client expectations.
  • Awarded as "Extra Miler" and received appreciation certification.
  • Regularly received thank-you notes and positive testimonials from satisfied users.
  • Played a key role in customer retention efforts by proactively addressing customer concerns, resolving issues promptly, and ensuring a positive overall experience.

Personal Information

  • Father's Name: Laxman Yerram
  • Mother's Name: Veeramani Yerram
  • Nationality: Indian
  • Marital Status: Un-Married
  • Religion: Hindu

Disclaimer

I hereby declare that all the above information furnished to you is true to the best of my knowledge. And I hope you will give me an opportunity to prove my caliber by serving your organization and in achieving the expected results.

Timeline

IT Analyst

TATA Consultancy Services
12.2021 - Current

Senior System Engineer

Cognizant Technology Solutions
06.2019 - 12.2021

Project Engineer

Wipro Technologies
10.2015 - 05.2019

B.Sc (MSCs) -

Kasthurba Gandhi Degree & PG College For Women

Intermediate (MPC) -

Narayana Junior College

SSC -

ZPHS, Thumkunta
Yerram Usharani