Accomplished Senior Executive with a proven track record at Hitachi Systems India Pvt Ltd, adept in operations oversight and executive-level support. Excelled in enhancing sales operations, streamlining report preparation, and leading large project implementations. Demonstrates operational leadership and effective coordination, significantly improving project delivery timelines and customer satisfaction. Results-oriented Senior Executive driven to always be improving business operations. Specializing in with extensive track record of success.
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5, 4, 5, Experience in Answering the phone and dealing with customer inquiries and complaints., Experience in Monitoring & providing resolution to customer within SLA to avoid penalty.