Yogesh Rajput
Summary
Customer Service Professional experienced in problem resolution and enhancing customer satisfaction through effective communication. Delivered efficient service in fast-paced environments while managing time effectively. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills, excelling in unsupervised roles and rapidly mastering new challenges.
Overview
1
1
Language
2
2
years of post-secondary education
6
6
years of professional experience
Work History
Joyalukkas India limited
Sale executive
01.2026 - Current
- Enhanced customer satisfaction by effectively resolving issues through knowledgeable and friendly service.
- Delivered attentive service to customers during in-person and phone interactions, ensuring their needs were met.
- Completed day-to-day duties accurately and efficiently.
- Introduced innovative ideas and solutions that improved team collaboration and addressed challenges.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
DMRC
Reception
02.2023 - 06.2024
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cee Dee Diagnostic Covid Lab
Data entry operator
05.2020 - 10.2020
- Delivered attentive service to customers in person and over the phone, ensuring satisfaction and addressing concerns.
- Completed day-to-day duties accurately and efficiently.
- Proposed creative solutions that improved team collaboration and drove positive outcomes.
- Collaborated with diverse coworkers to achieve common goals and resolve product and service-related issues.
Education
GMR - Advance Course Training
Front office associated
03.2022 - 06.2022
12th RBSE
Gargi Institution of Education
06.2018 - 07.2019
10th RBSE
Gargi Institution of Education
06.2017 - 07.2018
Skills
- Customer service
- Problem resolution
- Attention to detail
- Time management
- Computer literacy
Languages
Hindi
First Language
Timeline
Joyalukkas India limited
Sale executive
01.2026 - Current
DMRC
Reception
02.2023 - 06.2024
GMR - Advance Course Training
Front office associated
03.2022 - 06.2022
Cee Dee Diagnostic Covid Lab
Data entry operator
05.2020 - 10.2020
12th RBSE
Gargi Institution of Education
06.2018 - 07.2019
10th RBSE
Gargi Institution of Education
06.2017 - 07.2018