Yogitha
Bangalore
Summary
Results-driven Data Analyst at London Stock Exchange Group with 6 + years of expertise in financial data management, stakeholder coordination and process optimization. Proven ability to ensure 100% data accuracy for Asian equity markets while resolving critical client escalations. Recognized with Silver & Bronze awards for exceptional performance. Committed to continuous learning and excellence in fast-paced data-driven environments. Expertise in on boarding the IPOs and new content introduced in the stock exchanges and other sources
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Content Analyst
London Stock Exchange Group
01.2022 - Current
- Roles and Responsibilities under Production Team:
- Trade Validations and reporting suspicious Trade to the concerned teams for further action.
- Functioning with respective CRMs and Account Managers to ensure that smooth flow of data to clients
- Created Standard Operating Procedures for BAU tasks and developed detailed desk manuals to guide new members, streamlining processes and boosting their efficiency. This resulted in improved productivity and smoother onboarding for new hires
- Functioning DNs (Data Notifications) and change tickets raised for new developments and maintaining the report in a day to day operations
- Tracking Client’s escalations and focusing on improving Quality of Response
- Preparing and updating the MOWs for the process
- Managing team and adhering management in the absence of the senior managers
- Tracking and Actioning of Corporate Actions.
- Documentation of trade file mapping requirements for existing and new clients, and working with various internal groups (Analytics, Client Services) and external client if needed, to automate reference data/trade workflows.
- Partnered with premium exchanges (NSE, BSE, SGX, Malaysia, ASX) to resolve data discrepancies, reducing operational risk in post-trade processing.
- Analyzing client queries and proactively providing them fixations for their issue in order to avoid future queries and problems.
Content Analyst
London Stock Exchange Group
02.2019 - 06.2022
- Troubleshooting and performing Root Cause Analysis (RCA) for all service cases within service cloud
- Managed Real-time and reference data for Asian Equities Markets ensuring data accuracy, validating integrity, and maintaining high-quality downstream data flow for stakeholders.
- Receiving Client queries and solving them through the Customer Query Management tool (Sales Force) within the time allotted.
- Raising ALERTs and Articles when there is a data loss or peculiar way of providing data by the Refinitiv or Exchanges
Equity Advisor
Karvy Stock Broking Ltd, Hyderabad
Hyderabad
06.2017 - 01.2019
- Roles and Responsibilities under Production Team:
- Primary responsibility is to analyze and advise clients on daily stock movement and to guide on various sectors.
- Responsible for identifying customer needs, assessing their risk appetite, and providing them investment options.
- Portfolio management, financial planning and helping clients to make investment decisions.
Education
MBA - Finance
SDM College
Mangalore, India06-2017
B.Com. - undefined
Mangalore University
01.2015
Skills
- Financial Content Analysis
- Operations Management
- Content/ Creator Strategies
- Equities and Derivative Market
- NDA Data Base
- Sales Force
- Thomson Reuters/EIKON-Refinitiv/Workspace Products
- Work flow & Time management
- Risk Management
- Change Ticket Management
- Client Escalation Management
- Reference Data Management
- Project management
- Market research analysis
- Data analysis expertise
- Competitive analysis
- Content management systems
- Teamwork and collaboration
Certification
- Tally
- MS Word, MS Power Point
- Power BI, SQL, JIRA, Confluence Page
- Advanced Microsoft Excel - IICT 2022
Awards
Appreciation for completing on Trade web migration projects., Appreciation for completing Session time project., Appreciation for Operating Calendar Project.
Timeline
Senior Content Analyst
London Stock Exchange Group
01.2022 - Current
Content Analyst
London Stock Exchange Group
02.2019 - 06.2022
Equity Advisor
Karvy Stock Broking Ltd, Hyderabad
06.2017 - 01.2019
B.Com. - undefined
Mangalore University
MBA - Finance
SDM College