Yusuf Naeem
Senior Sales Manager
BANGALORE,Karnataka
Summary
With over a decade of professional experience, I specialize in sales management, technical recruitment, and customer success. As a Sales Manager at Cloudofin, I am committed to simplifying technology for businesses by offering integrated IT solutions that enhance efficiency and reduce operational complexity. My focus is on fostering strong client relationships, optimizing processes, and delivering solutions that align with organizational goals. I thrive in environments where I can contribute to innovative strategies and strengthen team performance, ensuring that our clients achieve their business objectives seamlessly. At Cloudofin, I collaborate with B2B clients, microbusinesses, SMEs, and large enterprises to implement tailored IT solutions that address their unique challenges. Previously, as a Senior IT Recruiter at Turing Consulting, I identified and sourced highly skilled professionals across diverse domains, significantly reducing hiring cycles. My expertise in talent acquisition, customer success, and building robust client relationships enables me to add value and drive impactful outcomes for the teams I work with.
Overview
26
26
years of professional experience
Work History
Sales Manager
CLOUDOFIN
Bengaluru
05.2026 - Current
- Driving business growth by identifying and developing new sales opportunities across cloud and IT solutions.
- Building and maintaining strong client relationships to understand business needs and deliver tailored technology solutions.
- Promoting Cloudofin's integrated IT services, helping businesses streamline operations and reduce vendor dependency.
- Managing the complete sales cycle, from lead generation and prospecting to negotiation and deal closure.
- Collaborating with technical and delivery teams to ensure smooth project execution and customer satisfaction.
- Advising clients on cloud solutions, infrastructure optimization, and cost-effective technology strategies.
- Preparing and delivering business presentations, proposals, and solution demonstrations to prospective clients.
- Expanding market presence by developing strategic partnerships and generating new business opportunities.
- Monitoring market trends, competitor activities, and customer requirements to drive sales strategies.
- Ensuring long-term client engagement through consistent follow-ups, account management, and post-sales support.
- Www.sigmawolf.co/
Senior IT Recruiter / Technical Recruitment Specialist
Turing Consulting Pvt Ltd
Victoria
01.2022 - Current
- Successfully identified, sourced, and placed highly skilled professionals in specialized roles across a range of domains, including quality engineering and automation.
- Developed and maintained a robust talent pool by strategically leveraging networking, referrals, and partnerships, resulting in a 30% reduction in hiring cycles.
- Served as the primary liaison for key client accounts, cultivating strong relationships and ensuring consistent satisfaction with Turing's testing services.
- Led regular check-ins, feedback sessions, and performance reviews to align project outcomes with client objectives, driving ongoing collaboration and continuous improvement.
- Spearheaded onboarding initiatives for clients, facilitating the smooth adoption of Turing's Firelink low-code automation platform to streamline workflows and accelerate deployment.
- Delivered quantifiable client success, including reduced project timelines, enhanced testing efficiency, and significantly increased satisfaction rates, contributing to long-term client retention.
- Australia & New Zealand (Remote - India)
Home Retention Specialist
Ocwen Financial Solutions
Bengaluru, Karnataka
05.2012 - 12.2021
- This full-time role was located in Bengaluru and as a Home Retention Consultant (Mortgage), my day-to-day tasks consisted of retaining existing mortgage customers, guiding them through the mortgage modification process, and addressing their concerns or questions.
- As a Home Retention Consultant, I had to communicate with customers via phone and email, evaluate their financial situation, and recommend foreclosure prevention programs.
Customer Service Specialist
aegis bpo
Bangalore Urban, Karnataka
11.2009 - 06.2012
- As a customer Service Specialist, I interacted with the customers via telephone, email, online chat, or in-person to provide support and information on an assigned product or service.
- Ensured that appropriate actions were taken to resolve customers' problems and concerns.
- Maintaining customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Used knowledge of a specific product, service, or other assigned area of expertise to answer inquiries and forward them to the appropriate staff.
- Performed other related duties as assigned.
Sales Executive
Dakshin Marketing
Bangalore Urban, Karnataka
04.2000 - 10.2009
- Meeting or exceeding weekly, monthly, and yearly sales quotas.
- Canvassing assigned territories to present glazed tiles and sanitary fittings to potential customers.
- Assisting management in identifying viable marketing and pricing strategies.
- Demonstrating product features to customers.
- Contacting leads and setting up appointments to present glazed tiles and sanitary products.
- Completing order forms and submitting them for processing.
- Attending trade shows and other industry-related events.
- Preparing sales proposals for potential buyers.
- Completing regular sales reports specifying the number of sales made.
Education
Higher Secondary - General Studies
Chennai Senior Secondary School
01.2014
high school - Regular/General High School/Secondary Diploma Program
Jyothi High school
01.1992
Skills
- Lusha B2B Lead Enrichment
- Interviewing
- Financial Analysis
Timeline
Sales Manager
CLOUDOFIN
05.2026 - Current
Senior IT Recruiter / Technical Recruitment Specialist
Turing Consulting Pvt Ltd
01.2022 - Current
Home Retention Specialist
Ocwen Financial Solutions
05.2012 - 12.2021
Customer Service Specialist
aegis bpo
11.2009 - 06.2012
Sales Executive
Dakshin Marketing
04.2000 - 10.2009
Higher Secondary - General Studies
Chennai Senior Secondary School
high school - Regular/General High School/Secondary Diploma Program
Jyothi High school