Yusuf Shaikh
Manager
Ahmedabad
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Growth Manager
WheelsEye Technology Pvt Ltd
02.2024 - Current
- Accelerated company growth by identifying and implementing innovative marketing strategies.
- Improved customer retention rates by analyzing key performance indicators and optimizing user experience.
- Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
- Managed extensive portfolio of channel partners, ensuring alignment with company goals and consistent growth in sales performance.
- Expanded the partner network by researching potential collaborations and strategically targeting new markets.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Zonal Manager
ONE97 COMMUNICATION LTD
04.2022 - 10.2024
- Generating comprehensive daily performance reports
- Establishing monthly targets for individual team members and providing constructive feedback on their performance
- Conducting daily briefings to ensure effective communication and monitoring the progress of team members, focusing on their overall development
- Setting sales targets and inspiring team members to strive for excellence
- Engaging in B2B sales activities, such as promoting POS machines, sound boxes, and Fastag products.
- Managed a high-performing team of sales professionals, providing coaching and performance feedback for continuous improvement.
Team Lead
ONE97 COMMUNICATION LTD
11.2020 - 03.2022
- Efficiently orchestrated and oversaw the team's day-to-day operations and workload, fostering seamless collaboration and productivity
- Proactively devised and executed sales strategies, collaborating closely with managers to drive business growth
- Generated and analyzed daily performance reports, leveraging insights to optimize strategies and enhance overall sales effectiveness
- Established challenging monthly targets for team members, fostering a culture of excellence and motivation
- Delivered constructive feedback to team members, nurturing their professional development and driving continuous improvement
- Conducted daily briefings to align team goals, ensuring a unified approach towards achieving targets
- Monitored the performance of team members, identifying strengths and areas for improvement to guide their holistic growth
- Set ambitious sales targets, igniting a sense of purpose and driving team members to exceed expectations.
Team Lead
One97 Communication Ltd
07.2018 - 02.2020
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Trained new team members by relaying information on company procedures and safety requirements.
- Implemented creative incentive programs to motivate team members and drive exceptional sales results.
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Identified and acted on growth opportunities and development options for business.
Sales Executive
One97 Communication Ltd
12.2016 - 06.2018
- Conducted market research to identify potential areas for business growth
- Established contact and built relationships with prospects
- Recommended appropriate solutions to meet clients' needs and requirements
- Negotiated contracts and pricing agreements with clients
- Managed the sales process from lead generation to closing deals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Data Collector
HOUSING.COM
02.2014 - 10.2016
- Conducted property surveys to locate and identify assigned properties
- Employed accurate measurement techniques to determine the exterior dimensions of the properties
- Demonstrated proficiency in data collection techniques to gather accurate information
- Utilized standardized forms to record and document property information systematically
- Collaborated effectively with team members to streamline data collection processes.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
Customer Care Executive
DIGICALL TELESERVICES PVT LTD
04.2013 - 01.2014
- Resolved customer complaints via phone using active listening and effective communication skills
- Greeted customers warmly and professionally to create a positive customer experience
- Demonstrated empathy and patience while addressing customer concerns and providing appropriate solutions
- Adhered company policies and procedures to ensure consistent and high-quality customer service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
Education
Bachelor of Commerce - Accounting And Finance
Gujarat University
Ahmedabad, India 06.2007 - 04.2010
Skills
Operations Management
Sales management
Sales Reporting
Computer Skills
Customer Service
Problem-Solving
Time Management
Positive Attitude
Staff Training and Development
Team building
Accomplishments
- Increased sales by 20% within the first six months as a Zonal Manager at Paytm
- Implemented innovative sales strategies, resulting in a 15% improvement in customer acquisition.
- Led a team of sales professionals, consistently achieving and surpassing quarterly targets.
- Streamlined operations and reduced costs by 10% through process optimization.
- Mentored and coached a team of 10 sales representatives as a Team Leader at PAYTM, resulting in a 30% increase in individual performance.
- Developed and implemented a training program that improved the team's sales skills, leading to a 20% increase in conversion rates.
- Exceeded monthly sales targets by 15% as a Sales Executive at Paytm, earning recognition as the top-performing sales executive.
- Successfully negotiated and closed deals with key clients, resulting in a 30% increase in revenue from strategic accounts.
- Developed and maintained strong client relationships, contributing to a high customer retention rate of 90%.
- Ensured accurate and timely data collection as a Data Collector, leading to a 20% improvement in data quality.
Personal Information
- Date of Birth: 10/24/1987
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Awards
- Paytm Rockstar Award for my exceptional performance in successfully managing and achieving TLs Targets in 2023.
- Hall of the Frame Award for the Top Performance of the year in 2022.
- Paytm Rockstar Award for consistently achieving my targets for three consecutive months in 2021.
- Paytm Rockstar Award for my exceptional performance, surpassing the set target by an impressive margin of 112% in 2018.
Timeline
Growth Manager
WheelsEye Technology Pvt Ltd
02.2024 - Current
Zonal Manager
ONE97 COMMUNICATION LTD
04.2022 - 10.2024
Team Lead
ONE97 COMMUNICATION LTD
11.2020 - 03.2022
Team Lead
One97 Communication Ltd
07.2018 - 02.2020
Sales Executive
One97 Communication Ltd
12.2016 - 06.2018
Data Collector
HOUSING.COM
02.2014 - 10.2016
Customer Care Executive
DIGICALL TELESERVICES PVT LTD
04.2013 - 01.2014
Bachelor of Commerce - Accounting And Finance
Gujarat University
06.2007 - 04.2010
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