Yuvaraj M
Tirupati
Summary
Results-driven manager with 22 years of experience in quality processes and customer engagement for new product launches. Demonstrated success in reducing operational costs and managing warranty claims while implementing quality improvement initiatives. Expertise in enhancing product reliability and increasing customer satisfaction through strategic planning and execution.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Manager
Neolync Tele communications private limited
Tirupati
06.2024 - Current
- Led cross-functional teams to develop strategic initiatives for telecommunications projects.
- Oversaw project management processes, ensuring timely delivery of operational goals.
- Collaborated with stakeholders to define project scopes and align resources effectively.
- Implemented best practices for risk management and compliance in telecommunications operations.
- Mentored junior managers, fostering professional development and enhancing team performance.
- Analyzed market trends to inform strategic decision-making and service improvements.
- Enhanced customer engagement strategies through effective communication and relationship-building.
- Facilitated training sessions on new technologies for staff to improve operational efficiency.
- Managed a team of 50+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
Senior Manager
AIL Dixon
Kadapa
01.2025 - 04.2025
- Developed and enforced quality assurance protocols, achieving 100% compliance with industry standards.
- Mentored and trained junior managers, resulting in a 20% improvement in team performance and productivity.
- Scrap reduction from 2% to 0.5% within the next quarter.
- Analyzed market trends and customer feedback to enhance service offerings, increasing customer engagement by 25%.
- Established and monitored key performance indicators that led to a 30% reduction in quality issues across departments.
Manager - Quality
Neolync Electronics india pvt ltd
08.2021 - 01.2024
- Managed E2E quality team of 20 engineers, ensuring effective performance and adherence to standards.
- Collaborated with customer ODM/OEM on NPI launch, material qualification, and quality plans.
- Executed comprehensive audits to ensure compliance and address non-conformances promptly.
- Conducted weekly reviews with customers and ODM teams to enhance site quality performance.
- Analyzed DOA~DAP warranties and field failures, leading 8D reviews with customers.
- Reviewed site COPQ with management, focusing on operational excellence and improvement initiatives.
- Prepared assessments for new customers and conducted CAPEX/NRE reviews for departmental needs.
- Championed site MRB activities, driving scrap reduction through continuous improvement programs.
MQA lead
Apple Inc ( On contract with AMREP , Singapore )
01.2020 - 08.2021
- Oversaw Apple Power product manufacturing and quality throughout product life cycle, including IQ/PQ/OQ and ORT tests of contract manufacturers.
- Conducted supplier-level performance reviews and focused plan projects to enhance SMFG activities.
- Performed EEA audits during NPI builds to verify line readiness per ERS standards.
- Executed sustaining audits on processes and ORT sections according to the quality plan.
- Facilitated weekly MIL reviews with global teams to assess supplier quality performance.
- Prepared monthly and annual reports on supplier performance metrics.
- Resolved supplier quality issues through corrective action report review and verification.
- Monitored implementation of supplier performance rating systems and scorecards.
Assistant Manager - SQA
Mando Hella Electronics (MHE)
01.2018 - 01.2020
- Monitored department performance to align with organizational goals and drive improvements.
- Conducted weekly reviews with global teams on supplier quality metrics to ensure compliance.
- Managed supplier quality issues and submitted corrective action reports to stakeholders.
- Oversaw implementation of supplier performance rating systems and scorecards for enhanced evaluation.
- Executed vendor development, supplier assessments, audits, and improvement initiatives.
- Implemented PPAP program to guarantee adherence to design parameters in products and processes.
- Developed inspection plans and standards through thorough interpretation of technical drawings.
- Drove enhancements in supplier processes with an emphasis on yield performance and audit results.outcomes.
MQA Engineer - Quality
Flex
05.2015 - 01.2018
- Led mobile project quality team to enhance product integrity and performance.
- Served as single point of contact for all customer inquiries regarding quality issues.
- Managed customer handling, CAPA processes, and 8D reporting to resolve quality concerns.
- Monitored process and product quality audits, driving timely closure of identified issues.
- Ensured interaction processes aligned with customer requirements from NPI to mass production.
- Oversaw product reliability testing, analyzing results to inform quality improvements.
- Directed efforts for obtaining product safety certifications, including BIS compliance.
- Drove initiatives aimed at improving yield performance through team collaboration.
Quality Engineer
Sanmina Sci
10.2004 - 05.2011
- Led IPQC team throughout complete project life cycle, ensuring seamless operations and quality delivery.
- Conducted thorough quality inspections on production lines, maintaining strict compliance with standards.
- Developed comprehensive quality control procedures to enhance manufacturing process efficiency.
- Trained staff in effective quality assurance practices and precise inspection techniques.
- Analyzed quality reports to pinpoint trends and identify improvement areas.
Startup engineer
SFO technologies
bangalore
05.2007 - 04.2010
- Executed quality inspections on production lines to ensure compliance with standards.
- Coordinated activities with suppliers, contractors, and departments for seamless operations.
- Managed medical projects within EMS to enhance service delivery.
Education
Bachelor of Technology - Bangalore
The Institution of Industrial Engineering & Techno
Bangalore04-2010
Diploma in Electronics And Communication Engg -
Bhakthavatsalam Polytechnic colleage
Kancheepuram04-2002
SSLC - Chengalpattu
Ramakrishna Mission Boys Higher Secondary School
Chengalpattu03-1999
Skills
- Project management
- Risk management
- Compliance standards
- Stakeholder engagement
- Operational efficiency
- Resource allocation
- Customer relationship management
- Team leadership
- Effective communication
- Mentoring and coaching
- Strategic planning
- Problem solving
- Training facilitation
- Documentation and reporting
- Operations planning
- Data-driven decision making
Certification
- ISO 9001 QMS-certified internal auditor
- IPC-certified CIS
- IMS Standard Internal Auditor Certification
- TS 16949 internal audit certification
- ESD ANSI 20:20 certified plant auditor
- Lean Six Sigma Black Belt certified professional
- Certified in quality core tools
Accomplishments
- Achieved 100% compliance with industry standards through the development and enforcement of quality assurance protocols
- Reduced scrap from 2% to 0.5% within one quarter, enhancing operational efficiency
- Mentored junior managers, leading to a 20% increase in team performance and productivity
- Analyzed market trends and customer feedback, resulting in a 25% boost in customer engagement
- Established key performance indicators, contributing to a 30% reduction in quality issues across departments
Languages
Tamil
First Language
English
Advanced (C1)
C1
Telugu
Intermediate (B1)
B1
Affiliations
- I have served as both a team leader and a team contributor, so I'm extremely comfortable working in a team environment
- I pride myself on my strong communication skills, collaborative mindset, and ability to foster positive working relationships with colleagues
Timeline
Senior Manager
AIL Dixon
01.2025 - 04.2025
Senior Manager
Neolync Tele communications private limited
06.2024 - Current
Manager - Quality
Neolync Electronics india pvt ltd
08.2021 - 01.2024
MQA lead
Apple Inc ( On contract with AMREP , Singapore )
01.2020 - 08.2021
Assistant Manager - SQA
Mando Hella Electronics (MHE)
01.2018 - 01.2020
MQA Engineer - Quality
Flex
05.2015 - 01.2018
Startup engineer
SFO technologies
05.2007 - 04.2010
Quality Engineer
Sanmina Sci
10.2004 - 05.2011
Bachelor of Technology - Bangalore
The Institution of Industrial Engineering & Techno
Diploma in Electronics And Communication Engg -
Bhakthavatsalam Polytechnic colleage
SSLC - Chengalpattu
Ramakrishna Mission Boys Higher Secondary School
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