Yuvraj Kasana
Ghaziabad
Summary
I am Yuvraj Kasana, a motivated and detail-oriented Technical Support Associate with three years of experience in software support, troubleshooting, and customer service. I excel at adapting to new challenges, learning quickly, and working effectively both independently and within cross-functional teams. I bring strong technical diagnostic abilities, solid documentation skills, and a commitment to delivering reliable solutions. With a strong work ethic and the ability to build positive customer relationships, I consistently contribute to achieving service goals and improving overall efficiency.
Overview
3
3
years of professional experience
Work History
Associate Technical Support
Inthink Technologies
Noida
09.2022 - 07.2025
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
Bachelor of Computer Applications -
Hitech Institute of Engineering And Technologies
Ghaziabad04-2023
Intermediate Certificate - English
Inghraham Institute English School
Ghaziabad04-2020
High School - Science
Inghraham Institute English School
Ghaziabad04-2017
Skills
- Software support
- Technical troubleshooting
- Customer relationship management
- Documentation practices
- Critical thinking
- Organizational skills
- Data entry
Affiliations
- Football
- Cricket
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Associate Technical Support
Inthink Technologies
09.2022 - 07.2025
Bachelor of Computer Applications -
Hitech Institute of Engineering And Technologies
Intermediate Certificate - English
Inghraham Institute English School
High School - Science
Inghraham Institute English School