Zafar Kamaal Khan
Lucknow,UP
Summary
- Dedicated to optimizing processes, enhancing efficiency, and driving organizational success. Proven ability to streamline workflows, manage resources, and deliver exceptional results. Eager to contribute my skills and expertise to a dynamic team.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Operations Executive
FROOTLE India Pvt. Ltd - International Leading Products
Lucknow
04.2022 - Current
- Vendor and Dealer Management : Actively managing communication with vendors and dealers, fostering strong partnerships
- Product Development and Launch: Understanding Customer Needs: Assisting brands in developing and launching the right products for the Indian market
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Having deep understanding of customer requirements ensuring successful product launches
- Brand Representation and Market Penetration: Representing Global Brands: FROOTLE represents leading global brands in the Indian market, enabling their penetration into high-volume segments
- Building Brand Image: By investing strategically in PR, promotion, and brand-building activities, contributing to long-term growth and sustainability for the brands.
Retail Associate
Cars24
Lucknow
10.2021 - 04.2022
- Purchasing customer vehicle by getting auction process with our global bidders .
- Assist customers with financing: Guided customers through the financing process, helping them secure loans or payment plans
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Answered questions about store policies and addressed customer concerns.
- Facilitate insurance processes: Ensured that customers' purchased cars are properly insured.
Education
MBA - Marketing And Human Resource
Integral University
Lucknow, India07.2021
Bachelor of Science - Biochemistry
Kanpur University
Kanpur, India06.2019
Skills
- Interpersonal Communication
- Operations Management
- Warehouse Management
- Process Improvements
- Customer Service
- Sales Strategies
- Sales Persuasiveness
- Time Management
- Vendor and Dealer Relationship Management
- Product Knowledge and Technical Expertise
- Problem-Solving and Troubleshooting
- Brand Representation and PR Skills
- Compliance Knowledge
Personal Information
- Date of Birth: 07/22/1998
- Nationality: Indian
Projects
- Dabur performance appraisal program, Internship -2020
- At Dabur worked with team , and understood there appraisal and performance review method , also given inputs how to improve the employee relations with company and what things can be added to improve employee relations .
- Nulife Laboratories, Internship-2021
-worked towards providing quality medicinal products and helped to achieve a Healthier and Happier NuLife .
managed the operational area and understood how to do multitasling and client handling pateintly . Emprovising the work by making corrections in work style .
Languages
English
Advanced (C1)
Timeline
Operations Executive
FROOTLE India Pvt. Ltd - International Leading Products
04.2022 - Current
Retail Associate
Cars24
10.2021 - 04.2022
MBA - Marketing And Human Resource
Integral University
Bachelor of Science - Biochemistry
Kanpur University