Zaid Ahmed
Gurgaon
Summary
Business Development & Operations professional with a demonstrated history of 8+ years working in the industry.
In my current role, I am successfully leading a team of 40 sales executives, designed and implemented sales playbooks tailored to the Indian mid-market segment, resulting in a 35% increase in lead-to-meeting conversions and 28% meeting-to-deal closures.
Beyond numbers, I bring a passion for solving complex customer problems and a consultative approach to selling that has helped forge long-term partnerships with mid-size clients across India.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Manager
QuantumBit Technologies Pvt. Ltd. (Geekster.in)
06.2021 - Current
- Joined as a Manager, spear headed sales and customer support building these departments from scratch. Established processes to maximise revenue by directly working with founder to set goals for department which helped increasing revenue by 5x.
- Spearheaded full-funnel B2B sales cycles (60–90 days) for midsize clients, generating ₹10 Cr+ in annual revenue across SaaS and consulting verticals.
- Designed and executed consultative sales strategies, improving lead-to-deal conversion by 25%+ while reducing acquisition costs by 20%.
- Got promoted as Senior Manager, took charge of entire planning/ execution of sales and operational strategies. Took revenue of the organisation from 12L/Month to 3.7 Cr/Month.
- Implemented new technological reforms which helped increase productivity. Increased customer retention rate by 34% improving operational strategies.
- Developed marketing channels which helped the business to grow and build multiple revenue streams to increase revenue by 37%.
Manager
ExtraMarks Education India Pvt. Ltd.
02.2019 - 05.2021
- Joined as Assistant Manager, managing a team of 10 BDEs and was responsible for their revenue, overall performance & growth.
- Personally led strategic pitches and handled complex negotiations, securing multi-crore, multi-year enterprise contracts.
- Maintained 90%+ NPS through strong onboarding involvement and seamless sales-to-success transitions.
- Got promoted as a Manager, was managing a team of 20 executive & 5 interns., was looking after B2B and B2C sale channels of 4 major cities of Rajasthan.
- Established inside sales department of territory and applied performance data to evaluate and improve operations, employee performance and training processes. Prepared forecasts and KPIs for upper management to be used in organizational planning, financial forecasting, budget setting and strategic planning.
- Instituted weekly coaching, huddles, and 1:1s to ensure alignment, drive execution, and close performance gaps.
Sr. Executive
Think & Learn Pvt. Ltd (BYJU'S)
08.2017 - 02.2019
- Started as an Executive. Generated more than 1.4 Cr of delivered revenue within 1 year of working in 10 cities of Rajasthan, Uttar Pradesh and Haryana.
- Got promoted as Sr. Executive. Mentored team of 3 BDEs and 2 interns and was responsible for their sales training. Generated a revenue of 93L while doing so.
Education
B.Tech - Computer Science
Manipal University
Jaipur08.2017
Sr. Secondary - Physics/Chemistry/Maths
Sunbeam School
Varanasi03.2013
High School -
Sunbeam School
Varanasi03.2011
Skills
- Leadership
- Strategic Planning
- Process Improvement
- Resources Allocation
- Analytical Thinking
- Financial Administration
- Hiring and Training
- Revenue Forecasting
- Business Development
- Business Administration
- Decision-making
Certification
- Certified Big Data Analyst.
Languages
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Tools
- HubSpot CRM / Salesforce/ Zoho CRM / Freshsales
- Outreach/ LinkedIn Sales Navigator
- Lusha
- Google Sheets / Excel
- Consultative/ MEDDIC/SPIN Selling / BANT/ Challenger Sales/ Sandler Methodology
- Slack / Trello / Notion
- Intercom / Drift / Zendesk
- Calendly / ZoomInfo
- Google Analytics / Meta Ads Dashboard
- CRM Heatmaps
Timeline
Senior Manager
QuantumBit Technologies Pvt. Ltd. (Geekster.in)
06.2021 - Current
Manager
ExtraMarks Education India Pvt. Ltd.
02.2019 - 05.2021
Sr. Executive
Think & Learn Pvt. Ltd (BYJU'S)
08.2017 - 02.2019
B.Tech - Computer Science
Manipal University
Sr. Secondary - Physics/Chemistry/Maths
Sunbeam School
High School -
Sunbeam School
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