Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ZEESHAN SHAIKH

ZEESHAN SHAIKH

MBA-Marketing
GOREGAON, MUMBAI

Summary

Sales professional with 7+ years experience in lead generation and lead qualification, proven customer service, and communication skills to effectively fill the managerial role in any company. Core knowledge of IT products & services with software & hardware related installation work.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Deputy City Operation Head

Nobroker.com
Mumbai
05.2022 - Current
  • Working for NobrokerHood department on-boarding operation team ( Mumbai cluster )
  • Looking after Visitor management system
  • Handing team of 2 Sr.KAM, 4KAM & 9 Servicing executives
  • Core work is to On-board the society once agreement is signed by the sales team

Recee of society

Device deployment

Door to door activity for resident application downloads and training

Guard training

Management dashboard training

Achieving 65% downloads & 15% Entries

(Ensure all of the above criteria is done, then the society is handed over to the servicing team)

  • Ensure smooth on-boarding process is done following 100% compliance
  • Handling all the blockers faced in any society closure number getting it solved by backend team
  • Working on the data shared by the backend team
  • Sharing daily progress reports of the society
  • Sharing team performance on weekly & monthly basis
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Identified issues, analyzed information and provided solutions to problems.
  • Created plans and communicated deadlines to complete projects on time.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Monitored company inventory to keep stock levels and databases updated.
  • Worked with customers to understand needs and provide excellent service.
  • Target driven- Achieved 124% of target in November 2022

Business Development Team Lead

Vaco Binary Sementics LLP
Mumbai
09.2019 - 04.2022
  • Working for GooglePay Business merchant onboarding project.
  • Team handling of 20+ BDE's
  • Project done‑ Gpay business/Google mapping/PagarBook/Vgolocal.
  • Research and identify new business opportunities.
  • Handling product & services of Gpay.
  • Develop growth strategy on customer satisfaction.
  • Identify new market, growth area, trends & customer partnership.
  • Reached out to potential customers via telephone, email and in-person inquiries.

Area Sales Manager

RPGS Marketing
Mumbai
04.2019 - 09.2019
  • Managing, training and motivating existing sales teamto drive revenue growth
  • Develop and manage efficient distribution networks for sales
  • Develop efficient and creative sales and marketing strategies for the assigned territory and target setting for the sales team
  • Collecting customer and market feedbackand reporting the same to the organization
  • Monitoring sales team performance, analyzing sales data, periodical forecasting and reporting to zonal heads.

Relationship Manager

American Express India Pvt Ltd
Mumbai
04.2018 - 04.2019
  • Responsible forselling premium platinum membership of American Express Cards
  • Reached out to potential clients mostly through calls, cold calling, referencing, meetings, and educating them about the product
  • Generated Rs
  • 40 Lakhs + Revenue till date |Average Achievement p.m
  • 150% | Awarded the best salesperson for 2 quarters in F2F Channel ( Mumbai zone)
  • Generating leads for the merchant team for installing EDC machinesas per the requirement of the clients
  • Reaching out to the corporates to organize the corporate activity to represent the brand which leads to more business
  • Cross selling Insurance and wallet protection plan for our brand partners
  • ICICI Lombard, Bharti Axa
  • Maintaining a good professional relationship with our existing customersto resolve their query and to get more business from references.

Product Advisor

ChannelPlay Ltd
Mumbai
01.2015 - 12.2016
  • Handling Sales and Managing team of 10 promoterson day to day basis
  • Software installation of windows & Mac i.e microsoft office & operating system
  • Analysing sub category wise product performance and planning assortment
  • Interacting with the Top Level Management for discussing the direction of workflow and taking regular feedback to work according to their requirement
  • Regular interaction with various Custodians related to the requirements
  • Managing manpower and handling team related issues
  • Inventory management to ensure the right product mix and timely replenishments
  • Managing team with respect to tasking, training, coaching and motivation, thereby ensure efficiency of the staff
  • Preparation of various files and maintaining proper record of stock movement and sales performance of the staff
  • Sell Microsoft OFFICE along with the laptop sale.

Business Development Executive

Serco Global Services Pvt.Ltd
Mumbai
06.2014 - 12.2014
  • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
  • Database generation
  • Follow up on new leads and referrals
  • Develop and maintain sales materials and current product knowledge
  • Maintaining confidentiality of company/customer documents and information
  • Manage account services through quality checks and other follow‑up
  • Prepare a variety of status reports, including activity, closings, follow‑up, and adherence to goals
  • Coordinate with company staff to accomplish the work required to close sales
  • Develop and implement special sales activities to increase acquisition.

Internship Student

Avalon Global Research
Mumbai
05.2014 - 06.2014
  • And had undertaken a combination of desk based secondary research usi ., telephonic and face to face interviews with key industry participants.

Education

BMS - Commerce

KG Mittal College , Mumbai
06.2008 - 03.2011

HSC - Commerce

Valia College of Arts,Science & Commerce, Mumbai
06.2007 - 03.2008

MBA - Marketing

Rizvi Institute Of Management Studies & Research, Mumbai
06.2012 - 04.2014

Skills

    Operations monitoring

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Accomplishments

  • Microsoft Word
  • Social media
  • Software & Hardware installation
  • Received Star Performer of the month certificate at American Express
  • Have actively participated in organizing the seminar, Spectrum 2009 and 2011
  • Have received PC Asile Accreditation 2016 certificate for achieving status as MICROSOFT
  • RETAIL PRO & EVANGELIST for Windows 10 & Office
  • Have actively organized sports event of college Action 2009 and 2011
  • Successfully completed Project on Diesel Bikes in India

Timeline

Deputy City Operation Head - Nobroker.com
05.2022 - Current
Business Development Team Lead - Vaco Binary Sementics LLP
09.2019 - 04.2022
Area Sales Manager - RPGS Marketing
04.2019 - 09.2019
Relationship Manager - American Express India Pvt Ltd
04.2018 - 04.2019
Product Advisor - ChannelPlay Ltd
01.2015 - 12.2016
Business Development Executive - Serco Global Services Pvt.Ltd
06.2014 - 12.2014
Internship Student - Avalon Global Research
05.2014 - 06.2014
Rizvi Institute Of Management Studies & Research - MBA, Marketing
06.2012 - 04.2014
KG Mittal College - BMS, Commerce
06.2008 - 03.2011
Valia College of Arts,Science & Commerce - HSC, Commerce
06.2007 - 03.2008
ZEESHAN SHAIKHMBA-Marketing