ZUBAIR AHMAD BHAT
Senior Business Development Executive
Flat No 8, Chandrodaya Apartment, 8th B Cross, Venkatapura,Bengaluru
Summary
Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving ed tech and banking industry success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Senior Business Development Executive
KNOWLEDGE HUT UPGRAD
Bengaluru
02.2022 - Current
- Identifying market opportunities through networking and referrals
- Training business developers and sales colleagues.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Identified business development challenges and customer concerns for proactive resolution.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Senior Customer Support Officer
MPHASIS LTD
Bengaluru
05.2018 - 02.2022
- TD Canada Trust: Resolving banking queries, helping with investment options and credit products
- Capital One: Contacting customers for pending collections and upselling.
Senior Associate
FIRSTSOURCE SOLUTIONS LTD
Bengaluru
09.2015 - 12.2017
- Sales, Billing and TV Tech, Sky TV Help: Resolving Technical and billing queries and upgrading/ cross selling.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Education
B. Tech (Civil) -
Christ (deemed To Be University)
Bengaluru, Karnataka 08.2011 - 06.2015
Higher Senior Secondary - PCM
Government Higher Secondary School
Pattan, Baramulla Jammu & Kashmir 01.2009 - 12.2009
High School -
Baramulla Public School
Baramulla, Jammu & Kashmir 01.2007 - 12.2007
Skills
Prospect targeting
Relationship building and rapport
Sales pipeline management
Revenue and profit maximization
New Business Development
Strategic planning
Customer satisfaction
Sales expertise
Excellent listening skills
Timeline
Senior Business Development Executive
KNOWLEDGE HUT UPGRAD
02.2022 - Current
Senior Customer Support Officer
MPHASIS LTD
05.2018 - 02.2022
Senior Associate
FIRSTSOURCE SOLUTIONS LTD
09.2015 - 12.2017
B. Tech (Civil) -
Christ (deemed To Be University)
08.2011 - 06.2015
Higher Senior Secondary - PCM
Government Higher Secondary School
01.2009 - 12.2009
High School -
Baramulla Public School
01.2007 - 12.2007