ZUBAIR AHMAD BHAT
Senior Business Development Executive
Flat No 8, Chandrodaya Apartment, 8th B Cross, Venkatapura,Bengaluru
Summary
Professional Business Development Executive with vital abilities in sales. Delivers above-quota results through tenaciously built partnerships and impressive revenue-generating skills. Specializes in driving ed tech and banking industry success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Senior Business Development Executive
KNOWLEDGE HUT UPGRAD
Bengaluru
02.2022 - Current
- Identifying market opportunities through networking and referrals
- Training business developers and sales colleagues.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Identified business development challenges and customer concerns for proactive resolution.
- Created strategic and tactical sales initiatives for forward planning to meet key objectives.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Senior Customer Support Officer
MPHASIS LTD
Bengaluru
05.2018 - 02.2022
- TD Canada Trust: Resolving banking queries, helping with investment options and credit products
- Capital One: Contacting customers for pending collections and upselling.
Senior Associate
FIRSTSOURCE SOLUTIONS LTD
Bengaluru
09.2015 - 12.2017
- Sales, Billing and TV Tech, Sky TV Help: Resolving Technical and billing queries and upgrading/ cross selling.
- Trained and supported new team members, maintaining culture of collaboration.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Education
B. Tech (Civil) -
Christ (deemed To Be University)
Bengaluru, Karnataka 08.2011 - 06.2015
Higher Senior Secondary - PCM
Government Higher Secondary School
Pattan, Baramulla Jammu & Kashmir 01.2009 - 12.2009
High School -
Baramulla Public School
Baramulla, Jammu & Kashmir 01.2007 - 12.2007
Skills
Prospect targeting
undefinedTimeline
Senior Business Development Executive
KNOWLEDGE HUT UPGRAD
02.2022 - Current
Senior Customer Support Officer
MPHASIS LTD
05.2018 - 02.2022
Senior Associate
FIRSTSOURCE SOLUTIONS LTD
09.2015 - 12.2017
B. Tech (Civil) -
Christ (deemed To Be University)
08.2011 - 06.2015
Higher Senior Secondary - PCM
Government Higher Secondary School
01.2009 - 12.2009
High School -
Baramulla Public School
01.2007 - 12.2007
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