A results-driven professional with 6+ years of experience in Technical and Non-technical processes with a proven track record of delivering exceptional results in any fast-paced environment.
Technical Support (Voice Process):
Expert in computer and laptop hardware with Dell and non-Dell applications experience. Responsibilities include assisting and troubleshooting Dell customer concerns with accurate issue resolution and maintaining professional customer relationships.
Google Ads (Voice Process):
I have experience assisting customers and clients who use the Google Ads platform and other Google advertising platforms to promote their products and services while ensuring that their ads comply with the backend policy requirements. I also have a good understanding of Google Ads, Google Analytics, and Google My Business platforms.
Campaign Media Manager (Non-Voice Process):
Specializing in YouTube's advertising platform, we cater to global clients who rely on our expertise to ensure that their ads meet all criteria before reaching their intended audience.
Verizon DSL (Voice Process):
I expertly provided customers with solutions for their internet, browser, and printer issues, while also acquiring extensive knowledge of routers and their bridging capabilities, all while ensuring unwavering customer satisfaction.
I hereby declare that the details produced above are true to the best of my knowledge and belief.