Cooking & Baking
Manisha Sharma
ARM
Varansi,UP
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
Language
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Platinum Ambassador
ARM, American Express Services india Pvt Ltd
07.2019 - 01.2021
- Credit Card- Selling American express premium cards to HNIs (high net worth individuals) and Senior Corporate clients.
- Managed a portfolio of top most premium credit card accounts for increasing spends, ensured customer retention and improved customer satisfaction.
- Corporate campaigns in acquired and assigned corporates to source premium cards to the employees.
- Revised innovative promotional programs and ensured quality leads for new clientele.
- Responsible for maximizing the share of card membership in the high net worth segment.
- Ensured process and service quality standards across all segments.
- Developed and strengthened the referral network using the leads to achieve targets and service the needs.
- Provided Enhanced customer solutions in terms of query and conflict management.
- Prompted sales of credit cards in the allocated markets.
- Provided sales MIS on a daily/weekly basis.
- Insurance- Research and source potential clients and build long-term relationships with them.
Sales Associate
NDTV- bandbaajaa.com
, New Delhi
07.2018 - 05.2019
- Ndtv- bandbaajaa.com Planning and execution of events.
- Come up with suggestions to enhance the event's success.
- Source and negotiate with vendors and Clients.
- Develop internal communications.
- Coordinate with vendors and clients.
- Supervise all in-house vendors (photographer, makeup artist, venue or any other).
- Ensure requirement is completed smoothly and step up to resolve any problems that might occur.
- ARM Upload a .jpeg or .png file Persuade prospective clients to engage in a phone conversation and/or meeting to discuss insurance products.
- Advise clients on the insurance policies that best suit their needs.
- Customize insurance programs to suit individual clients.
- Deliver approved policies to new clients and explain benefits and risks of the policy.
- Re-assess the policy needs of existing clients after life-changing events.
- Fill-out and submit applications, issue quotes, maintain client records and prepare reports.
- Keep abreast of industry and market trends and best practices.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Tracked stock using company inventory management software.
- Engaged with customers to effectively build rapport and lasting relationships.
Internship Student
Springer Nature
New Delhi
05.2017 - 07.2017
- Worked for 2 months on Content Marketing Project , engaging & delivering value.
- Developed a database of A level institutes, created a content marketing plan, created a questionnaire for the survey, capturing response analysis.
- Delivered clerical support by handling range of routine and special requirements.
- Sorted and organized files, spreadsheets and reports.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
Internship Student
Blisstro Web Services
NOIDA
05.2014 - 07.2014
- Develpoment of Static web page Worked for creation of a static web page and an application for the same, also worked on the backend to change and edit the coding for changing the interface of the web page.
Education
MBA - Sales & Marketing
AMITY BUSINESS SCHOOL
Noida 05.2016 - 05.2018
Bachelor - IT
Amity Institiute of Information Technology
Noida 05.2013 - 05.2016
Intermediate - Science
APS
UTTA PRADESH 03.2012 - 03.2013
High School -
St. John's Marhauli
Uttar Pradesh 03.2010 - 03.2011
Skills
Training & Development
Interests
Artistic Activities
Exploring new places
Swimming & Outdoor Activities
Timeline
Platinum Ambassador
ARM, American Express Services india Pvt Ltd
07.2019 - 01.2021
Sales Associate
NDTV- bandbaajaa.com
07.2018 - 05.2019
Internship Student
Springer Nature
05.2017 - 07.2017
MBA - Sales & Marketing
AMITY BUSINESS SCHOOL
05.2016 - 05.2018
Internship Student
Blisstro Web Services
05.2014 - 07.2014
Bachelor - IT
Amity Institiute of Information Technology
05.2013 - 05.2016
Intermediate - Science
APS
03.2012 - 03.2013
High School -
St. John's Marhauli
03.2010 - 03.2011
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