PRATYUSH BOSE
Summary
I'm Seeking a challenging position in a reputable organization to expand and utilise my learning, skills and knowledge. I Possess excellent communication skills and have an eye for detail. I can easily adapt to any work environment and possess the ability to tackle complex challenges, collaborate with cross-functional teams and ensuring regulatory compliance which makes me a valuable asset.
Overview
3
3
years of professional experience
Work History
Technical support executive
Army Public School, Teleperformance DIBS
11.2023 - Current
- Proven troubleshooting expert in diagnosing and resolving complex technical issues with a 95% customer satisfaction rate
- Skilled in supporting diverse software applications and hardware configurations, ensuring seamless integration
- Collaborating effectively with cross-functional teams to streamline processes and reduce resolution time by 20%
- Maintaining detailed documentation, conducting quality assurance checks, and initiating proactive solutions to enhance efficiency and customer satisfaction.
M/s SASD & CO
12.2022 - 03.2023
- Conducted TDS and TCS data entries, ensuring accurate and timely compliance with tax regulations
- Performed balance sheet reconciliation and drafting, contributing to the preparation of comprehensiv financial reports
- Efficiently managed Tally data entry to maintain organized and up- to-date financial records
- Took charge of filing GST returns and ITR, guaranteeing adherence to GST regulations and deadlines.
Aashman Foundation
07.2021 - 07.2022
- Assist in the planning, execution, and evaluation of community programs and projects
- Engage with community members, volunteers, and beneficiaries to build relationships and gather feedback to improve our programs
- Maintain accurate records and reports related to program activities, beneficiaries, and outcomes
- Assist in managing and allocating resources effectively, including materials, budget, and manpower
- Support the training and development of volunteers and team members to enhance their skills and abilities.
Education
10+2 - Commerce
Bachelor's Degree - Commerce, Accounting and Finance
2023
Skills
- Strong organisational and time Management skills
- Exceptional communication and Interpersonal skills
- Ability to work independently and as part Of a team
- Detail-oriented and able to handle Multiple tasks simultaneously
Timeline
Technical support executive
Army Public School, Teleperformance DIBS
11.2023 - Current
M/s SASD & CO
12.2022 - 03.2023
Aashman Foundation
07.2021 - 07.2022
10+2 - Commerce
Bachelor's Degree - Commerce, Accounting and Finance
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