Gowtham MN
Palo Alto Technical Lead
Malur
Summary
Knowledgeable in various Palo Alto Starta Products with strong background in Cybersecurity, Networking , technical support and troubleshooting across various network systems. Proven track record of resolving complex issues efficiently, contributing to system uptime and customer satisfaction. Demonstrates expertise in problem-solving and technical communication.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Palo Alto Networks TAC engineer
iOPEX technologies
08.2022 - Current
- Optimized Palo Alto Firewall configurations for enhanced speed, reliability, and scalability based on client requirements.
- Assisted in the migration of firewalls configurations from other vendors to Palo Alto firewalls and troubleshooting.
- Developed custom scripts to automate routine tasks which reduced manual intervention.
- Maintained high levels of security through proactive monitoring, vulnerability assessments, and risk mitigation efforts.
- Assisted in recovering and mitigating network outages in the customer's environment.
- Performed root cause analysis of reported issues to enact corrections.
- Delivered SME input to internal and external customers.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks and performing lab replications to reproduce the issue internally in the lab setup for involving Engineering Team for identifying buggy behavior and creating a fix.
- As a Technical Lead also Developed comprehensive training materials to improve new hire onboarding and ongoing professional development.
Associate Software Engineer
Hexaware Technologies
01.2020 - 05.2020
- Worked as a software engineer Intern and Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
- Built databases and table structures for web applications.
- Tested and deployed scalable and highly available software products using Java Spring MVC for backend , MySQL for database and tested the API queries using curl and Postman.
Education
Bachelor of Engineering - Information science & Engineering
New Horizon College of Engineering
Bengaluru, India 01.2016 - 01.2020
Skills
Palo Alto Firewalls and Panorama
Palo Alto AppID,UserID,Wildfire
EDL
Syslog Servers
Strata Logging Services
Digital Certificates
Vulnurability assement with Kali Linux
Linux and Shell Scripting
undefinedCertification
Palo Alto Certified Network Security Engineer (PCNSE)
Personal Information
- Father's Name: Narayana Swamy MR
- Date of Birth: 05/09/99
- Gender: Male
- Nationality: Indian
Disclaimer
I hereby declare that the above given details are true to the best of my knowledge and belief., Bengaluru, 12/24/22
Timeline
Palo Alto Networks TAC engineer
iOPEX technologies
08.2022 - Current
Associate Software Engineer
Hexaware Technologies
01.2020 - 05.2020
Bachelor of Engineering - Information science & Engineering
New Horizon College of Engineering
01.2016 - 01.2020
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