Kirtika Debbarma
Account Manager 3 - Inside Sales
Bengaluru,KA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Dedicated Sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced Inside Sales professional with over 10+ years of experience in Sales. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager 3 - Inside Sales
Dell International Services India Private Limited
Bangalore, Karnataka
04.2021 - Current
- Responsible for a high number of small accounts
- Occasional involvement in outside sales with advanced Inside Sales support
- Entry level sales Account Management, learning segment and product/service offerings
- Lower complexity sales, including PCs and packaged software T
- This role receives regular coaching/mentoring from more senior representatives and leaders
- Explain technical, industry, and market facts to position company as a competitive solution
- Cooperate and collaborate with colleagues, cross[1]functionally, to support the sales process
Senior - Inside Sales Executive
Regalix India Private Limited (EgdeVerve Finacle - An Infosys Company)
Bangalore, Karnataka
07.2019 - 03.2021
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Updated accounts and maintained long-term relationships with clients.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Secured new accounts by strategically pursuing leads, generating revenue monthly.
- Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
- Managed more than 200 sales accounts and worked with specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
- Presented Product or Service features to diverse audiences, applying consultative sales techniques to secure new contracts.
- Coordinated activities and projects to plan sales department operations and meet timelines.
- Worked closely with other departments to promote products and marketing campaigns.
- Completed call reports, paperwork and on-going personal training by required deadlines.
Senior Business Development Manager
Information Mapping India Private Limited
Bangalore, Karnataka
01.2018 - 09.2019
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Supported marketing teams, creating, deploying and optimizing campaigns for several clients.
- Scheduled promotional activities in accordance with available inventory and staff resources.
- Leveraged multiple sales strategy to produce consistent monthly income.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Applied consultative selling techniques to prospect senior management to close business.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Represented company and promoted products at conferences and trade association meetings.
- Performed research to uncover potential target areas, markets and industries.
Solution Development Specialist (Contract)
QlikTech India Private Limited
Bangalore, Karnataka
08.2017 - 12.2017
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Participated in team-building activities to enhance working relationships.
- Served customers and followed outlined steps of service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Worked flexible hours; night, weekend, and holiday shifts.
- Monitored company inventory to keep stock levels and databases updated.
- Resolved problems, improved operations and provided exceptional service.
- Used Microsoft Word and other software tools to create documents and other communications.
- Drove operational improvements which resulted in savings and improved profit margins.
- Conducted research, gathered information from multiple sources and presented results.
Business Development Manager
SHOPADOCKET
Bangalore, Karnataka
10.2016 - 07.2017
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
- Consulted with product development teams to enhance products based on customer interest data.
- Consistently exceeded quotas through penetration of new accounts.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Devised effective marketing, sales and other promotional initiatives.
- Compiled product, market and customer data to generate informed sales and profit projections.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
Senior Lead Generation Specialist
Azuga Telematics Private Limited
Bangalore, Karnataka
12.2015 - 09.2016
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Drove operational improvements which resulted in savings and improved profit margins.
- Identified issues, analyzed information and provided solutions to problems.
- Handled 60+ outgoing calls for new business acquisition.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Served customers and followed outlined steps of service.
Business Development Executive
Innovays Business Services Private Limited
Bangalore, Karnataka
02.2014 - 07.2015
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
- Identified revenue opportunities by collaborating with distribution partners.
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
- Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
- Developed comparison tables of products and services by researching product pricing, ratings and performance.
- Developed short-term and long-term sales objectives and strategic plans to meet market needs.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Contributed to industry organization and trade shows to gather competitive and industry intelligence.
- Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.
- Created vision and provided leadership for targeting larger prospects.
Education
Bachelor of Arts - Journalism & Psychology
BA Journalism
The Oxford College Of Arts 03.2010 - 06.2014
Skills
Inside sales
undefinedTimeline
Account Manager 3 - Inside Sales
Dell International Services India Private Limited
04.2021 - Current
Senior - Inside Sales Executive
Regalix India Private Limited (EgdeVerve Finacle - An Infosys Company)
07.2019 - 03.2021
Senior Business Development Manager
Information Mapping India Private Limited
01.2018 - 09.2019
Solution Development Specialist (Contract)
QlikTech India Private Limited
08.2017 - 12.2017
Business Development Manager
SHOPADOCKET
10.2016 - 07.2017
Senior Lead Generation Specialist
Azuga Telematics Private Limited
12.2015 - 09.2016
Business Development Executive
Innovays Business Services Private Limited
02.2014 - 07.2015
Bachelor of Arts - Journalism & Psychology
BA Journalism
03.2010 - 06.2014
Reading
Seek to work in an environment that will challenge me further, while allowing me to contribute to the continued growth and success of the Organization. Obtain a position that will provide me the ability to apply my sales and work experience to a growing industry. Always enthusiastic to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned sales goals. Consultative selling approach coupled with the energy and drive as an individual contributor with minimal.
Reading
Seek to work in an environment that will challenge me further, while allowing me to contribute to the continued growth and success of the Organization. Obtain a position that will provide me the ability to apply my sales and work experience to a growing industry. Always enthusiastic to working with a company that promotes quality products and services; and provides me with the opportunity to meet and exceed assigned sales goals. Consultative selling approach coupled with the energy and drive as an individual contributor with minimal.
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