Cricket
Robin Rajput
Business Development Manager
Bhopal
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Experienced manager with over 2.9 years of experience in edtech industry. Excellent reputation for resolving problems and improving customer satisfaction.
Work History
Business Development Manager
BYJU`S
Bhopal
12.2021 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Handling a team size of 10 and having a average wrps of more than 1 lakh per week.
- Strategized and implemented successful approaches to revitalize underperforming associate
TRAINING MANAGER
BYJU‘S, BDTM
indore
07.2021 - 11.2022
- Managed, Coached and Trained a team of 12 individual
- BDts mapped and 6 of them qualified in my first batch itself.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 50 employees
Outbound
BYJU‘S, BDA
06.2019 - 07.2021
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
- Dialled more than100 outbound phone calls daily to reach potential clients
- Made average of 100 outbound and inbound calls per day.
- Punched around 1 crore 10 lakhs as a individual contributor
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Developed favorable customer service relationships and built new, robust customer bases.
- Identified customers from previously untapped market sectors with innovative call strategy.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
- Set up appointments with interested customers according to schedule availability.
- Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
Education
Bachelor of Engineering - Mechanical Engineering
Technocrats Institute of Technology
Bhopal 08.2015 - 04.2019
Skills
Cold Calling
Additional Information
- AWARDS RECEIVED , Awarded with Lowest Return and cancellation (RCN) number Award in Entire State of M.P , BYJU‘S (2019)
Interests
Timeline
Business Development Manager
BYJU`S
12.2021 - Current
TRAINING MANAGER
BYJU‘S, BDTM
07.2021 - 11.2022
Outbound
BYJU‘S, BDA
06.2019 - 07.2021
Bachelor of Engineering - Mechanical Engineering
Technocrats Institute of Technology
08.2015 - 04.2019
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