Cricket
Robin Rajput
Business Development Manager
Bhopal
Overview
4
4
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Summary
Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Experienced manager with over 2.9 years of experience in edtech industry. Excellent reputation for resolving problems and improving customer satisfaction.
Work History
Business Development Manager
BYJU`S
Bhopal
12.2021 - Current
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Handling a team size of 10 and having a average wrps of more than 1 lakh per week.
- Strategized and implemented successful approaches to revitalize underperforming associate
TRAINING MANAGER
BYJU‘S, BDTM
indore
07.2021 - 11.2022
- Managed, Coached and Trained a team of 12 individual
- BDts mapped and 6 of them qualified in my first batch itself.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 50 employees
Outbound
BYJU‘S, BDA
06.2019 - 07.2021
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Collaborated and communicated across organizational levels to derive new strategies for reaching broad range of customers and document progress.
- Dialled more than100 outbound phone calls daily to reach potential clients
- Made average of 100 outbound and inbound calls per day.
- Punched around 1 crore 10 lakhs as a individual contributor
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Developed favorable customer service relationships and built new, robust customer bases.
- Identified customers from previously untapped market sectors with innovative call strategy.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
- Set up appointments with interested customers according to schedule availability.
- Contacted businesses via cold or warm calling to offer services relevant to industries or niches.
Education
Bachelor of Engineering - Mechanical Engineering
Technocrats Institute of Technology
Bhopal 08.2015 - 04.2019
Skills
Cold Calling
Revenue Generation
Territory Management
Sales expertise
Strategic planning
Market understanding
Relationship building and management
Performance metrics
Order management
Campaign development
Relationship building and rapport
Prospect targeting
Goals and performance
Verbal and written communication
Staff Management
Additional Information
- AWARDS RECEIVED , Awarded with Lowest Return and cancellation (RCN) number Award in Entire State of M.P , BYJU‘S (2019)
Interests
Timeline
Business Development Manager
BYJU`S
12.2021 - Current
TRAINING MANAGER
BYJU‘S, BDTM
07.2021 - 11.2022
Outbound
BYJU‘S, BDA
06.2019 - 07.2021
Bachelor of Engineering - Mechanical Engineering
Technocrats Institute of Technology
08.2015 - 04.2019