Results-focused sales and marketing leader ambitious to drive substantial revenue and profits through proactive strategies. Brings a multifaceted approach involving competitor research, innovative promotional strategies, and continuous optimization to exceed expectations. Continuously seeks out opportunities in market gaps and customer trends. Organized with knowledge and abilities to coordinate successful promotions. Blends traditional and contemporary techniques to maximize reach and customer acquisition. Offers 10+ years of experience and excellent planning and problem-solving abilities paired with a data-driven mindset.
Overview
12
12
years of professional experience
Work History
Head of Sales & Marketing
Step Ahead Training & Consultancy Services
Mumbai
07.2015 - Current
Planned and executed new strategies to increase sales.
Participated in performance evaluations for assistant nurses to measure skills and productivity.
Attended marketing and sales meetings to motivate staff, identify challenges, and align targeted goals.
Collaborated with sales teams to communicate and create innovative sales plans based on customer needs.
Advised clients to enhance employee productivity, drive sales, and increase profits by hiring competent staff and using appropriate measures.
Managed customer relationships through consultative sales techniques to attain individual sales goals.
Trained new hires on sales processes, product knowledge, and overcoming objections to increase sales and meet team sales targets.
Accurately recorded calls, client information, and sales data on CRM systems for future marketing and sales purposes.
Maintained a large sales pipeline, developing proposals, negotiating terms, and closing sales.
Developed business and sales plans.
Designed team sales development training based on sales activities and areas requiring improvements.
Coordinated meetings with the sales team to communicate sales goals, budgets, and other priorities.
Created sales reports for management, providing data on product samples distributed and sales achieved.
Managed sales team recruitment, selecting talent based on drive, confidence, determination, and hunger for sales.
Increased sales through persuasive sales techniques and building trust with customers.
Business Development Manager
Resonance Eduventures
02.2014 - 02.2015
Developed and implemented strategies to increase sales and market share.
Identified potential clients, built relationships, and negotiated contracts.
Created presentations to attract new business opportunities.
Conducted research on industry trends, competitor activities, and customer needs.
Organized meetings between senior management and prospective customers.
CSR T2
Intelenet Global Services (Easy Jet)
Mumbai
08.2012 - 01.2014
Provided customer service support to customers over the phone and by email.
Handled customer inquiries and complaints in a timely manner.
Identified customer needs and provided appropriate solutions.
Maintained records of customer interactions, transactions, comments, and complaints.
Education
MBA - Sales And Marketing Education
Vinayka University
Salem Tamil Nadu
01-2014
Bachelor of Commerce - Management Information Systems
Mumbai University
Mumbai
01-2012
HSC - Commerce
SNBC
Mumbai
01-2012
SSC -
Holy Cross High School
Mumbai
01-2007
Skills
Sales and Market Development
Sales Trend Analysis
Sales Pipeline Management
Creative Direction
Marketing Automation
Data-driven Decision-making
Strategic Planning
Marketing Analytics
Sales Presentations
Competitive Analysis
Languages
Hindi
First Language
English
Proficient
C2
Marathi
Intermediate
B1
Hobbies
Trading
Cricket
Certification
Attended Selling Skills Program (SPIN SPANCO)
Productivity Enhancement Program
Leadership Enhancement Program
Timeline
Head of Sales & Marketing
Step Ahead Training & Consultancy Services
07.2015 - Current
Business Development Manager
Resonance Eduventures
02.2014 - 02.2015
CSR T2
Intelenet Global Services (Easy Jet)
08.2012 - 01.2014
MBA - Sales And Marketing Education
Vinayka University
Bachelor of Commerce - Management Information Systems
Mumbai University
HSC - Commerce
SNBC
SSC -
Holy Cross High School
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