

Dynamic Business Development & Sales Manager with a proven track record at VSG Shipping & Logistics, excelling in client relationship management and strategic planning. Successfully expanded the client base and negotiated contracts, enhancing cost efficiency. A passionate leader, I foster innovation within teams while leveraging expertise in freight forwarding systems to drive revenue growth.
• Supported daily operations in front office, housekeeping, and food & beverage departments, enhancing understanding of luxury hospitality standards.
• Collaborated with senior staff to understand hotel management systems, including reservation software and property management tools.
• Learned and applied ITC Hotels’ sustainability and quality protocols, aligning with five-star service benchmarks.
• Cultivated teamwork, communication, and problem-solving skills in fast-paced hospitality environment, contributing to team cohesion.
• Analyzed operational workflows and proposed suggestions for efficiency improvements, aiming to enhance overall service quality.