AARTHI CHINKERA

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• Working on SAP,(C4C) and Itron Applications for Billing purpose
• Creating and sending invoice to the customers on timely basis.
• Ensuring unbilled items are sent to the customers in a timely manner,maintaining accuracy,receiving and acknowledging the feedback from the quality reports for Internal and client audits.
• Enter vendor invoices in SAP( T-Codes like Ea22,EL01) for reversing the document.
• Identifying errors and omissions in billing records and taking appreciate actions to provide accurate invoices.
• Adhere to due dates in SAP system to avoid late fees or missed early discounts.
• Provided technical support when necessary for customers having difficulty understanding their bills or navigating the online payment portal.
• Generated invoices for customers based on service plans and usage levels.

• Maintain proper segregation of roles (e.g invoice creation,approval and payment execution) to avoid conflicts of interest and reduce risk of fraud.
• Maintained quality control standards by monitoring the performance of process operations.
• Analyzed customer accounts to identify discrepancies and errors in account information.
• Developed and implemented process improvement initiatives to reduce production cost.
• Conducted regular audits of customer accounts and identified potential risks or frauds.