Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Aashiq A M N

Aashiq A M N

Coimbatore

Summary

Results-driven Senior Process Executive with expertise in payroll management, enhancing operational efficiency and compliance. Skilled in payroll validation and relationship building, delivering high-quality outcomes. Committed to optimizing resources and fostering collaboration across departments.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Senior Process Executive - Payroll

Cognizant Technology Solutions
Coimbatore
08.2023 - Current
  • Execute end-to-end payroll processing activities ensuring accuracy and timeliness
  • Perform payroll validations, reconciliations, and pre-payroll checks to minimize errors
  • Resolved payroll queries and tickets within defined SLAs, collaborating with HR and Finance teams to improve service delivery.
  • Process employee lifecycle changes including new hires, exits, salary revisions, and statutory deductions
  • Supported statutory compliance, audits, and internal controls, ensuring payroll documentation and SOPs met organizational standards for audit readiness
  • Implemented process enhancements to streamline operations and optimize payroll workflows.
  • Mentored junior team members on best practices and process improvements, fostering knowledge sharing and skill development.
  • Coordinated cross-functional teams to achieve high-quality results under tight timelines.

Relationship Manager

Citroen
Coimbatore
11.2022 - 08.2023
  • Managed customer interactions, enhancing satisfaction and ensuring adherence to workflows
  • Coordinated with internal teams for timely completion of transactions and service requests
  • Maintained accurate records and followed up, supporting seamless operations

Relationship Manager

MG Motor
11.2021 - 10.2022
  • Cultivated strong client relationships, increasing customer loyalty and satisfaction.
  • Maintained customer records and followed up on leads, improving conversion opportunities.
  • Consulted customers on product features to align solutions with their needs
  • Coordinated communication between departments to streamline client service processes.
  • Analyzed client feedback to identify service improvement trends and opportunities.

Relationship Manager

Maruti Suzuki - NEXA
10.2020 - 11.2021
  • Cultivated strong client relationships through regular communication and tailored support, enhancing customer satisfaction and loyalty.
  • Facilitated product selection, coordinated test drives, and ensured accurate completion of purchase documentation, streamlining the buying process.
  • Analyzed customer feedback to identify service delivery gaps and recommend product enhancements, driving customer retention and satisfaction.
  • Maintained up-to-date knowledge of automotive industry trends and competitor offerings.

Education

M.Com CA -

Sri Krishna College of Arts and Science
Coimbatore
04.2020 - 03.2021

B.Com CA -

Sri Krishna College of Arts and Science
Coimbatore
04.2017 - 03.2019

Skills

  • Payroll processing
  • Payroll validation
  • Payroll reconciliation
  • Payroll systems
  • Employee Master Data Management
  • HR operations
  • Compliance support
  • SOP documentation
  • MS Excel (Reports & Trackers)
  • HRIS exposure
  • Time and resource optimization
  • Relationship building
  • Effective communication

Languages

  • Tamil
  • English

References

References available upon request.

Timeline

Senior Process Executive - Payroll

Cognizant Technology Solutions
08.2023 - Current

Relationship Manager

Citroen
11.2022 - 08.2023

Relationship Manager

MG Motor
11.2021 - 10.2022

Relationship Manager

Maruti Suzuki - NEXA
10.2020 - 11.2021

M.Com CA -

Sri Krishna College of Arts and Science
04.2020 - 03.2021

B.Com CA -

Sri Krishna College of Arts and Science
04.2017 - 03.2019
Aashiq A M N