Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Work Availability
Languages
Work Preference
Websites
Interests
Timeline
ABBAS NAUMAN ASHFAQ AHMAD  KIDWAI

ABBAS NAUMAN ASHFAQ AHMAD KIDWAI

Business Operations & Client Success Executive
Lucknow,UP
It always seems impossible until it’s done.
Abbas Kidwai

Summary

I am a dedicated and resourceful professional with a background in Business Development, Client Success, and Sales Support Operations. With a Bachelor’s degree in Commerce, I bring a blend of business acumen and client-focused strategy to support and streamline operations, enhance customer satisfaction, and drive business efficiency.

Over the past few years, I have worked closely with clients, internal teams, and consultants, playing a pivotal role in regulatory compliance consulting and webinar coordination. My strengths include client engagement, cross-functional collaboration, stakeholder communication, and program coordination. I have consistently contributed to improving client retention and operational workflows by offering timely support, managing queries, and ensuring seamless service delivery.

Currently, I’m focused on transitioning into opportunities in Client Success, Business Operations, Sales Enablement, and Support Coordination, especially in global markets like the UAE. I’m also building strong technical foundations in IT support and web development, demonstrating adaptability and a continuous learning mindset.

Overview

3
3
Certifications
2
2
Languages
4
4
years of professional experience

Work History

Senior Business Development Executive

Ethicent
Remote, Karnataka
09.2023 - Current
  • Led end-to-end coordination for 10+ high-impact virtual learning sessions quarterly.
  • Managed speaker onboarding, session scheduling, and team-wide planning across delivery, marketing, and compliance.
  • Created and executed targeted email campaigns using ZoomInfo and Eventbrite, increasing registration rates by 40%.
  • Delivered qualified leads to the sales team through attendee tracking, post-event documentation, and engagement summaries.
  • Supported creation of sales collateral including recap decks, case studies, and client insights.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Collaborated with cross-functional teams to develop comprehensive proposals and deliver customized solutions that addressed unique client needs.

Achievement: Influenced $150K+ in revenue through strategic program execution and integrated sales support.

Business Development Associate

Sellyco Promotion L.L.P
Bengaluru, Karnataka
03.2022 - 08.2023
  • Coordinated internal and external resources for successful training program delivery.
  • Maintained communication with SMEs and handled calendar and logistics planning.
  • Prepared briefing decks, tracked onboarding progress, and supported business outreach.
  • Maintained current knowledge of evolving changes in marketplace.

Achievement: Reduced onboarding cycle by 25% through structured communication formats and scheduling improvements.

Business Development Trainee (Part-Time)

Innovexa Solutions
Lucknow, Uttar Pradesh
10.2021 - 03.2022
  • Provided administrative support for speaker coordination and client communications.
  • Built Excel-based tracking systems to streamline training program planning.

Achievement: Enhanced internal scheduling accuracy and reduced manual errors.

Client Support Intern

Techrise Info
Lucknow, Uttar Pradesh
02.2021 - 10.2021
  • Managed event logistics, documentation, and internal records for online training programs.
  • Coordinated with internal departments to ensure successful session execution.

Achievement: Played a key role in documentation rollout across 5+ internal learning tracks.

Education

B.COM - COMMERCE

CITY GROUP oF COLLEGES, LUCKNOW
03.2022 - Current

HIGH SCHOOL -

ST. ANTHONY SCHOOL, BARABANKI
06.2016 - 05.2017

Skills

Interpersonal Communication

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Additional Information

  • DOB:- 05/11/1998
  • NATIONALTY:- INDIAN
  • FATHER NAME:- NAUMAN ASHFAQ AHMAD KIDWAI

Certification

FUNDAMENTAL OF DIGITAL MARKTING:- GOOGLE CAREERS

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteHybridRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programs

Interests

Personal Development & Continuous Learning

Exploring Tech Tools

Relationship Management

Cultural Networking

Project Developments and Research

Content Planning

Customer Obsession

Leadership

Team and Stakeholders Collaboration

Timeline

Senior Business Development Executive - Ethicent
09.2023 - Current

SEO KEYWORD RESEARCH:- SEMRUSH ACADEMY

06-2022
Business Development Associate - Sellyco Promotion L.L.P
03.2022 - 08.2023
CITY GROUP oF COLLEGES - B.COM, COMMERCE
03.2022 - Current

FUNDAMENTAL OF DIGITAL MARKTING:- GOOGLE CAREERS

03-2022
Business Development Trainee (Part-Time) - Innovexa Solutions
10.2021 - 03.2022
Client Support Intern - Techrise Info
02.2021 - 10.2021
ST. ANTHONY SCHOOL - HIGH SCHOOL,
06.2016 - 05.2017
ABBAS NAUMAN ASHFAQ AHMAD KIDWAIBusiness Operations & Client Success Executive