Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Abdul Hannan

Abdul Hannan

Bengaluru

Summary

Dedicated System Administrator with 2.5 years of hands-on experience in managing and supporting IT infrastructure. Proficient in Windows environments, with robust networking skills backed by strong knowledge through MCSE 12r2/16/19, CCNA R&S, Linux and Vmware vSphere. Demonstrated ability to troubleshoot and resolve complex system issues, ensuring optimal performance and security of Windows 10/11 OS. Seeking to leverage expertise in System Admin L2 and Server L1 support roles to contribute to a dynamic IT team and drive operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technical Associate L2

Quess Corp
03.2024 - 03.2025
  • Vmware Virtual machine provisioning and decommissioning in ESXi host machines.
  • Installing Guest Operation system and VMware Tools in a virtual machine, assigning IP address and hostname.
  • Monitoring Vmware ESXi host, VMs from VCSA 7.0.
  • Basic troubleshooting of issues of VM failure, resource bottlenecks and snapshot.
  • Basic troubleshooting of issues related to disk usage, CPU, memory, performance and network configuration.
  • Cloning VM to VM, Cloning to template, taking VM snapshots, provisioning VM's using template.
  • Domain user account management such as account creation, account disablement, modification, password reset, account unlock.
  • Onboarded 95 employees with laptop enrollment, mobile enrollment for Android and iPhone devices.
  • Maintenance and troubleshooting issues related to Yea Link Video Conferencing System of Microsoft Teams of six Meeting Rooms.

IT Administrator

Pericius Technologies Pvt Ltd
09.2022 - 02.2024
  • Installation of Microsoft Windows 10/11 OS, drivers and performing laptop hardware diagnosis.
  • OpenVPN client application installation and configuration on Windows and Macbook.
  • Troubleshooting issues related to Microsoft teams, Outlook, MS Office, Windows OS and Onedrive.
  • Troubleshooting issues related to System Audio & Microphone, System internet(Wi-Fi & Ethernet).
  • Creating email ID's, Onboarding employees and setting up & configuring laptop for them.
  • Microsoft Office 365 user account management with licensing and billing.
  • Taking exit employees system, Onedrive and outlook mail backup & creating mail forwarding rules.
  • Taking Support calls with Lenovo, HP for under warranty laptop diagnosis, repair/replacements.
  • Updating hosts file for DNS resolution queries in Windows and Macbook.
  • Maintaining and updating IT asset inventory file.

Education

M.Tech - Design Engineering

Don Bosco Institute of Technology
Bengaluru, India
06-2016

B.Tech - Mechanical Engineering

Guru Nanak Dev Engineering College
Bidar, India
06-2013

12th State Board - PCMB

Guru Nanak Dev PU College
Bidar, India
06-2009

10th CBSE - Science

Guru Nanak Public School
Bidar, India
06-2007

Skills

  • Installation, configuration and hardening of MS Windows server OS 2012r2/16/19
  • Configuring Windows Server as ADDS, DHCP & DNS
  • Network fundamentals with understanding of TCP/IP, DHCP, DNS, Host file and APIPA
  • Installation and setting up of Ubuntu & RHEL with User, Group and Network administration

Languages

English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Certification

MCSE - 2012r2/16/19

CCNA - Routing & Switching

Linux - Ubuntu/RHEL/CentOS

Vmware vSphere Fundamentals

MS Azure Fundamentals

Hyper - V Fundamentals

Timeline

Technical Associate L2

Quess Corp
03.2024 - 03.2025

IT Administrator

Pericius Technologies Pvt Ltd
09.2022 - 02.2024

M.Tech - Design Engineering

Don Bosco Institute of Technology

B.Tech - Mechanical Engineering

Guru Nanak Dev Engineering College

12th State Board - PCMB

Guru Nanak Dev PU College

10th CBSE - Science

Guru Nanak Public School

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